Lydia Leong

A member of the Gartner Blog Network

Lydia Leong
Research VP
11 years at Gartner
19 years IT industry

Lydia Leong is a research vice president in the Technology and Service Providers group at Gartner. Her primary research focus is cloud computing, together with Internet infrastructure services, such as Web hosting, content delivery networks…Read Full Bio

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Excerpt: Credit cards and EA/Mythic’s epic billing mistake

by Lydia Leong  |  April 11, 2010  |  Comments Off

Excerpt: Click here to read the original.

How many merchants that you don’t do business with any longer, but used to have recurring billing permission on your credit card, still have your credit card on file? As online commerce and micropayments proliferate, how many more merchants will store that data? (Or will PayPal, Apple’s storefronts, and other payment services rule the world?)

Electronic Arts’ recent severe billing system error illustrates the dangers of this.

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