Lydia Leong

A member of the Gartner Blog Network

Archives for May, 2009


Google and Salesforce.com

by Lydia Leong  |  May 31, 2009  |  Comments Off

While I’ve been out of the office, Google has made some significant announcements. My colleague Ray Valdes has been writing about Google Wave and its secret sauce. I highly encourage you to go read his blog. Google and Salesforce.com continue to build on their partnership. In April, they unveiled Salesforce for Google Apps. Now, they’re [...]

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Category: Industry     Tags: , ,

What’s the worth of six guys in a garage?

by Lydia Leong  |  May 29, 2009  |  Comments Off

The cloud industry is young. Amazon’s EC2 service dates back just to October 2007, and just about everything related to public cloud infrastructure post-dates that point. Your typical cloud start-up is at most 18 months old, and in most cases, less than a year old. It has a handful of developers, some interesting tech, plenty [...]

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Amazon’s CloudWatch and other features

by Lydia Leong  |  May 28, 2009  |  Comments Off

Catching up on some commentary… Amazon recently introduced three new features: monitoring, load-balancing, and auto-scaling. (As usual, Werner Vogels has further explanation, and RightScale has a detailed examination.) The monitoring service, called CloudWatch, provides utilization metrics for your running EC2 instances. This is a premium service on top of the regular EC2 fee; it costs [...]

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Category: Infrastructure     Tags: ,

VMware takes stake in Terremark

by Lydia Leong  |  May 28, 2009  |  Comments Off

I have been crazily, insanely busy, and my frequency of blog posting has suffered for it. On the plus side, I’ve been busy because a huge number of people — users, vendors, investors — want to talk about cloud. I’ve seen enough questions about VMware investing $20 million in Terremark that I figured I’d write [...]

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Category: Infrastructure     Tags: , , ,

The cloud computing forecast

by Lydia Leong  |  May 11, 2009  |  Comments Off

John Treadway of Cloud Bzz asked my colleague Ben Pring, at our Outsourcing Summit, about how we derived our cloud forecast. Ben’s answer is apparently causing a bit of concern. I figured it might be useful for me to respond publicly, since I’m one of the authors of the forecast. The full forecast document (clients [...]

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Category: Industry     Tags: , ,

The perils of defaults

by Lydia Leong  |  May 11, 2009  |  Comments Off

A Fortune 1000 technology vendor installed a new IP phone system last year. There was one problem: By IT department policy, that company does not change any defaults associated with hardware or software purchased from a vendor. In this case, the IP phones defaulted to no ring tone. So the phone does not ring audibly [...]

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Category: Industry     Tags: , , ,

If you worry about hardware, it’s not cloud

by Lydia Leong  |  May 8, 2009  |  Comments Off

If you need more RAM, and you have to call your service provider, they’ve got to order the RAM, wait until they receive it, and then put it in a physical server, before you actually get more memory, and then they bill you on a one-off basis for buying and installing the RAM, you’re not [...]

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Category: Infrastructure     Tags: ,

Out clauses

by Lydia Leong  |  May 7, 2009  |  Comments Off

I’m seeing an increasing number of IT buyers try to negotiate “out clauses” in their contracts — clauses that let them arbitrarily terminate their services, or which allow them to do so based on certain economy-related business conditions. People are doing this because they’re afraid of the future. If, for instance, they launch a service [...]

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Category: Industry     Tags:

Excerpt: The costs of user-generated content

by Lydia Leong  |  May 5, 2009  |  Comments Off

Excerpt: Click here to read the original. (This is shortened, more than excerpted; see the original to get a full context.) Lack of clear guidelines around user-generated content, coupled with poor customer communications, is a dangerous combination, and it’s one that people across many industries can learn from. One of NCsoft’s (SEO:036570) veteran properties, five-year-old [...]

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Category: Industry     Tags: ,