Kyle Hilgendorf

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Entries Tagged as 'Transparency'


Microsoft joins the Open Compute Project (OCP) – Cloud Transparency

by Kyle Hilgendorf  |  January 28, 2014  |  1 Comment

Today Microsoft announced that it is joining the Open Compute Project by contributing what Microsoft calls the “Microsoft cloud server specification”.  To date, almost all of the major public cloud services have failed to expose the inner workings and configurations of the infrastructure that powers the public cloud service.  At Gartner, we  often advocate (on […]

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Category: Cloud Microsoft     Tags: ,

Differentiation in IaaS

by Kyle Hilgendorf  |  April 11, 2012  |  4 Comments

I recently took a customer phone dialog regarding key differentiators in a public cloud IaaS offering.  The customer wanted to discuss differentiators among services that are not commonly considered.  The customer had already considered differences among scalability, geographic offerings, VM catalogs, pricing, security controls, network options, and storage tiers.  They were essentially asking about “periphery” […]

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Category: Cloud Evaluation IaaS     Tags: , , , , ,

Azure Root Cause Analysis: Transparency Wins

by Kyle Hilgendorf  |  March 12, 2012  |  6 Comments

Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage.  My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA.  As we learned with the AWS […]

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Category: Cloud Microsoft Outage Providers     Tags: , , , ,

Evaluating Cloud Providers

by Kyle Hilgendorf  |  August 23, 2011  |  1 Comment

I just finished two webinars last week on Evaluating Cloud Providers.  Attendance was really fantastic and I hope our research has helped a variety of companies in their journey of evaluating cloud providers.  Below are my thoughts from the sessions.

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Category: Cloud Evaluation Hosting IaaS Providers     Tags: , , , , ,

Pain is weakness leaving the cloud

by Kyle Hilgendorf  |  April 22, 2011  |  2 Comments

The AWS outage was sad for me to see. As a research analyst that covers cloud computing, I have a vested interested in the success and viability of the cloud. Amazon is a major bellwether for the cloud. They’ve set direction, driven innovation, and challenged status quo. Cloud providers everywhere either try to emulate Amazon […]

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Category: AWS Cloud IaaS     Tags: , , , ,