I recently took a customer phone dialog regarding key differentiators in a public cloud IaaS offering. The customer wanted to discuss differentiators among services that are not commonly considered. The customer had already considered differences among scalability, geographic offerings, VM catalogs, pricing, security controls, network options, and storage tiers. They were essentially asking about “periphery” [...]
Entries Tagged as 'Transparency'
by Kyle Hilgendorf | April 11, 2012 | 4 Comments
by Kyle Hilgendorf | March 12, 2012 | 6 Comments
Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage. My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA. As we learned with the AWS [...]
by Kyle Hilgendorf | August 23, 2011 | 1 Comment
I just finished two webinars last week on Evaluating Cloud Providers. Attendance was really fantastic and I hope our research has helped a variety of companies in their journey of evaluating cloud providers. Below are my thoughts from the sessions.
by Kyle Hilgendorf | April 22, 2011 | 2 Comments
The AWS outage was sad for me to see. As a research analyst that covers cloud computing, I have a vested interested in the success and viability of the cloud. Amazon is a major bellwether for the cloud. They’ve set direction, driven innovation, and challenged status quo. Cloud providers everywhere either try to emulate Amazon [...]