Entries Tagged as 'Cloud'
by Kyle Hilgendorf | April 16, 2012 | Comments Off
Last week I wrote a short blog on some not-so-common differentiators among public cloud IaaS providers. This week, Gartner published a large corresponding research project that I wanted to highlight. “Evaluation Criteria for Public Cloud IaaS Providers” (Gartner for Technology Professionals subscription required) is the result of a year worth of customer interactions and personal [...]
Category: Cloud Evaluation Gartner IaaS Providers Tags: Cloud, Criteria, Evaluation, Iaas, Providers
by Kyle Hilgendorf | April 11, 2012 | 4 Comments
I recently took a customer phone dialog regarding key differentiators in a public cloud IaaS offering. The customer wanted to discuss differentiators among services that are not commonly considered. The customer had already considered differences among scalability, geographic offerings, VM catalogs, pricing, security controls, network options, and storage tiers. They were essentially asking about “periphery” [...]
Category: Cloud Evaluation IaaS Tags: Assessment, Cloud, Iaas, Providers, Transparency, Vendor Management
by Kyle Hilgendorf | March 12, 2012 | 6 Comments
Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage. My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA. As we learned with the AWS [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Transparency
by Kyle Hilgendorf | March 9, 2012 | 2 Comments
On February 29, 2012 (leap day), Microsoft Windows Azure experienced a significant cloud service outage. Microsoft announced the outage and resolution in their public blogs (http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/windows-azure-service-disruption-update.aspx and http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/window-azure-service-disruption-resolved.aspx). After the outage, I was able to interview customers of Azure that expressed to me that the outage was very impactful. During the outage last week, I [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Providers
by Kyle Hilgendorf | February 29, 2012 | 9 Comments
Today, Microsoft Windows Azure had an advertised outage. As of writing this blog, the outage is still in recovery mode. I spent the morning talking to a handful of Azure customers via phone, email, and Twitter. Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage
by Kyle Hilgendorf | February 3, 2012 | 9 Comments
I’m pretty vocal when it comes to challenging Cloud Service Providers (CSPs) regarding increasing the amount of public transparency they share with not only customers but with prospects. On a very regular basis, I take calls from Gartner clients about the challenges in evaluating CSPs and the frustration with the lack of published information that [...]
Category: Cloud Evaluation Providers Tags: Audit, Cloud, Evaluation, SSAE 16
by Kyle Hilgendorf | December 16, 2011 | 2 Comments
I’ve focused a significant amount of effort in 2011 in assisting our clients through assessments of various cloud providers, namely at the IaaS level. The topic has been so popular in fact, that I presented an “Evaluating Cloud Providers” session at our Gartner Catalyst 2011 conference as well as a free Gartner webinar (which is [...]
Category: Cloud CSA Evaluation Providers Tags: Cloud, CSA, Evaluation, Providers
by Kyle Hilgendorf | August 23, 2011 | 1 Comment
I just finished two webinars last week on Evaluating Cloud Providers. Attendance was really fantastic and I hope our research has helped a variety of companies in their journey of evaluating cloud providers. Below are my thoughts from the sessions.
Category: Cloud Evaluation Hosting IaaS Providers Tags: Assessment, Cloud, Evaluation, Providers, Transparency, Vendor Management
by Kyle Hilgendorf | August 12, 2011 | 2 Comments
In my recently published Gartner IT1 guidance document, “Moving Applications to the Cloud: Finding Your Right Path”, I highlighted a major contributing factor to the failure of VM to cloud mobility being the Internet bottleneck between enterprise data centers and public cloud providers. In fact, for many large enterprise organizations, achieving uploads of 2-3 GB/hour [...]
Category: AWS Citrix Cloud Dedicated Hosting Hybrid IaaS Mobility Tags: AWS, Citrix, Cloud, Hosting, Hybrid
by Kyle Hilgendorf | July 21, 2011 | Comments Off
Chris Wolf and I will be participating in the first ever Catalyst Twitter Chat at the Gartner Catalyst conference next week in San Diego. I am thrilled to be part of this event and the topic is extremely popular right now. For those that know Chris he has some of the best technical depth of [...]
Category: Catalyst Cloud Gartner IaaS Mobility Virtualization Tags: Cloud, Mobility, Virtualization, VM
