Kyle Hilgendorf

A member of the Gartner Blog Network

Entries Categorized as 'Providers'


Cloud Exit Strategies – You DO need them!

by Kyle Hilgendorf  |  September 18, 2013  |  9 Comments

My colleague, Jay Heiser, also has a good take on this in his blog.  I will not repeat his thoughts. Multiple media outlets have been reporting that Nirvanix, a popular public cloud storage provider is closing down and giving customers only two weeks (now reports are October 15 instead of September 30) to get their data off [...]

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Category: Cloud Providers     Tags: , ,

vCloud Hybrid Service: My take from VMworld 2013

by Kyle Hilgendorf  |  August 28, 2013  |  12 Comments

This week at VMworld 2013, VMware announced the general availability of vCloud Hybrid Service (vCHS).  vCHS has been in an early adopter program for the last couple of months but will enter GA on Monday. vCHS is VMware’s public IaaS offering which will attract comparison against AWS, Azure Infrastructure Services, and other’s in Gartner’s Cloud [...]

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Category: AWS Cloud Hybrid IaaS Microsoft Providers vCloud VMware     Tags: , , , , ,

Cloud Security Configurations: Who is responsible?

by Kyle Hilgendorf  |  April 2, 2013  |  3 Comments

A Rapid7 report surfaced last week that discovered some 126 billion AWS S3 objects were exposed to the general public.  AWS has since taken a brunt of security attacks by many blogs and tech magazines for their “lack of security”.  But I have to voice as an objective analyst, this is not the fault of [...]

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Category: AWS Cloud Providers     Tags: , ,

Devising a Cloud Exit Strategy

by Kyle Hilgendorf  |  March 29, 2013  |  2 Comments

I’m happy to share today that our newest Gartner for Technical Professionals research is out: Devising a Cloud Exit Strategy: Proper Planning Prevents Poor Performance. There is very little published in the industry about how to create a cloud exit strategy or plan.  If you search hard, you’ll find some blogs or magazine articles about [...]

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Category: Cloud Evaluation Gartner Outage Providers     Tags: , ,

Go West Cloud Customers?

by Kyle Hilgendorf  |  October 23, 2012  |  Comments Off

Yesterday was marked with another major cloud outage.  Amazon Web Services experienced a single availability zone issue in the US-East-1 region.  As with all major cloud provider outages, I get the opportunity to speak to customers affected by the outage or customers considering broader public cloud adoption. One question was asked of me in multiple [...]

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Category: AWS Cloud IaaS Outage Providers     Tags: , , ,

OpenStack: Too many cooks or insurmountable force?

by Kyle Hilgendorf  |  April 20, 2012  |  2 Comments

I just returned from full days at the OpenStack conference and analyst day in San Francisco. For full transparency, I’ve been somewhat skeptical about the size of the OpenStack movement and the crippling effect of too many players and the competitive nature of those involved for moving the initiative forward.  Perhaps some of this comes [...]

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Category: AWS Citrix Cloud IaaS OpenStack Private Cloud Providers     Tags: , , , , ,

Evaluation Criteria for Public Cloud IaaS Providers

by Kyle Hilgendorf  |  April 16, 2012  |  Comments Off

Last week I wrote a short blog on some not-so-common differentiators among public cloud IaaS providers. This week, Gartner published a large corresponding research project that I wanted to highlight. “Evaluation Criteria for Public Cloud IaaS Providers” (Gartner for Technology Professionals subscription required) is the result of a year worth of customer interactions and personal [...]

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Category: Cloud Evaluation Gartner IaaS Providers     Tags: , , , ,

Azure Root Cause Analysis: Transparency Wins

by Kyle Hilgendorf  |  March 12, 2012  |  6 Comments

Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage.  My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA.  As we learned with the AWS [...]

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Category: Cloud Microsoft Outage Providers     Tags: , , , ,

Azure Outage: Customer insights a week later

by Kyle Hilgendorf  |  March 9, 2012  |  2 Comments

On February 29, 2012 (leap day), Microsoft Windows Azure experienced a significant cloud service outage.   Microsoft announced the outage and resolution in their public blogs (http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/windows-azure-service-disruption-update.aspx and http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/window-azure-service-disruption-resolved.aspx).  After the outage, I was able to interview customers of Azure that expressed to me that the outage was very impactful.  During the outage last week, I [...]

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Category: Cloud Microsoft Outage Providers     Tags: , , , ,

Another Cloud Outage: Insight and Reactions

by Kyle Hilgendorf  |  February 29, 2012  |  9 Comments

Today, Microsoft Windows Azure had an advertised outage.  As of writing this blog, the outage is still in recovery mode.  I spent the morning talking to a handful of Azure customers via phone, email, and Twitter.  Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue [...]

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Category: Cloud Microsoft Outage Providers     Tags: , , ,