A Rapid7 report surfaced last week that discovered some 126 billion AWS S3 objects were exposed to the general public. AWS has since taken a brunt of security attacks by many blogs and tech magazines for their “lack of security”. But I have to voice as an objective analyst, this is not the fault of [...]
Entries Categorized as 'Providers'
Cloud Security Configurations: Who is responsible?
by Kyle Hilgendorf | April 2, 2013 | 3 Comments
Devising a Cloud Exit Strategy
by Kyle Hilgendorf | March 29, 2013 | 2 Comments
I’m happy to share today that our newest Gartner for Technical Professionals research is out: Devising a Cloud Exit Strategy: Proper Planning Prevents Poor Performance. There is very little published in the industry about how to create a cloud exit strategy or plan. If you search hard, you’ll find some blogs or magazine articles about [...]
Category: Cloud Evaluation Gartner Outage Providers Tags: Cloud, Exit, Strategy
Go West Cloud Customers?
by Kyle Hilgendorf | October 23, 2012 | Comments Off
Yesterday was marked with another major cloud outage. Amazon Web Services experienced a single availability zone issue in the US-East-1 region. As with all major cloud provider outages, I get the opportunity to speak to customers affected by the outage or customers considering broader public cloud adoption. One question was asked of me in multiple [...]
Comments Off
Category: AWS Cloud IaaS Outage Providers Tags: AWS, Cloud, Iaas, Outage
OpenStack: Too many cooks or insurmountable force?
by Kyle Hilgendorf | April 20, 2012 | 2 Comments
I just returned from full days at the OpenStack conference and analyst day in San Francisco. For full transparency, I’ve been somewhat skeptical about the size of the OpenStack movement and the crippling effect of too many players and the competitive nature of those involved for moving the initiative forward. Perhaps some of this comes [...]
Category: AWS Citrix Cloud IaaS OpenStack Private Cloud Providers Tags: AWS, CloudStack, Iaas, OpenStack, Rackspace, VMware
Evaluation Criteria for Public Cloud IaaS Providers
by Kyle Hilgendorf | April 16, 2012 | Comments Off
Last week I wrote a short blog on some not-so-common differentiators among public cloud IaaS providers. This week, Gartner published a large corresponding research project that I wanted to highlight. “Evaluation Criteria for Public Cloud IaaS Providers” (Gartner for Technology Professionals subscription required) is the result of a year worth of customer interactions and personal [...]
Comments Off
Category: Cloud Evaluation Gartner IaaS Providers Tags: Cloud, Criteria, Evaluation, Iaas, Providers
Azure Root Cause Analysis: Transparency Wins
by Kyle Hilgendorf | March 12, 2012 | 6 Comments
Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage. My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA. As we learned with the AWS [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Transparency
Azure Outage: Customer insights a week later
by Kyle Hilgendorf | March 9, 2012 | 2 Comments
On February 29, 2012 (leap day), Microsoft Windows Azure experienced a significant cloud service outage. Microsoft announced the outage and resolution in their public blogs (http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/windows-azure-service-disruption-update.aspx and http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/window-azure-service-disruption-resolved.aspx). After the outage, I was able to interview customers of Azure that expressed to me that the outage was very impactful. During the outage last week, I [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Providers
Another Cloud Outage: Insight and Reactions
by Kyle Hilgendorf | February 29, 2012 | 9 Comments
Today, Microsoft Windows Azure had an advertised outage. As of writing this blog, the outage is still in recovery mode. I spent the morning talking to a handful of Azure customers via phone, email, and Twitter. Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage
Auditors: A problem to CSP transparency
by Kyle Hilgendorf | February 3, 2012 | 9 Comments
I’m pretty vocal when it comes to challenging Cloud Service Providers (CSPs) regarding increasing the amount of public transparency they share with not only customers but with prospects. On a very regular basis, I take calls from Gartner clients about the challenges in evaluating CSPs and the frustration with the lack of published information that [...]
Category: Cloud Evaluation Providers Tags: Audit, Cloud, Evaluation, SSAE 16
Improving Cloud Provider Assessment
by Kyle Hilgendorf | December 16, 2011 | 2 Comments
I’ve focused a significant amount of effort in 2011 in assisting our clients through assessments of various cloud providers, namely at the IaaS level. The topic has been so popular in fact, that I presented an “Evaluating Cloud Providers” session at our Gartner Catalyst 2011 conference as well as a free Gartner webinar (which is [...]
Category: Cloud CSA Evaluation Providers Tags: Cloud, CSA, Evaluation, Providers
