by Kyle Hilgendorf | March 29, 2013 | 2 Comments
I’m happy to share today that our newest Gartner for Technical Professionals research is out: Devising a Cloud Exit Strategy: Proper Planning Prevents Poor Performance. There is very little published in the industry about how to create a cloud exit strategy or plan. If you search hard, you’ll find some blogs or magazine articles about [...]
Category: Cloud Evaluation Gartner Outage Providers Tags: Cloud, Exit, Strategy
by Kyle Hilgendorf | February 4, 2013 | Comments Off
Last night, 108M+ people tuned in for Super Bowl XLVII. It looked to be a blowout of a game, yet ended in exciting fashion, perhaps to one factor not related at all to football. A power outage. Early in the 3rd quarter, exactly half of the lights went out in the Superdome. A 34 minute [...]
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Category: Cloud Outage Tags: Cloud, Outage, Super Bowl, Superdome
by Kyle Hilgendorf | October 23, 2012 | Comments Off
Yesterday was marked with another major cloud outage. Amazon Web Services experienced a single availability zone issue in the US-East-1 region. As with all major cloud provider outages, I get the opportunity to speak to customers affected by the outage or customers considering broader public cloud adoption. One question was asked of me in multiple [...]
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Category: AWS Cloud IaaS Outage Providers Tags: AWS, Cloud, Iaas, Outage
by Kyle Hilgendorf | March 12, 2012 | 6 Comments
Late Friday evening, Microsoft released their root cause analysis (RCA) for the Azure Leap Day Bug outage. My last two blog posts chronicled what I heard from Azure customers regarding the outage. I want to share that I was very pleased with the level of detail in Microsoft’s RCA. As we learned with the AWS [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Transparency
by Kyle Hilgendorf | March 9, 2012 | 2 Comments
On February 29, 2012 (leap day), Microsoft Windows Azure experienced a significant cloud service outage. Microsoft announced the outage and resolution in their public blogs (http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/windows-azure-service-disruption-update.aspx and http://blogs.msdn.com/b/windowsazure/archive/2012/03/01/window-azure-service-disruption-resolved.aspx). After the outage, I was able to interview customers of Azure that expressed to me that the outage was very impactful. During the outage last week, I [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage, Providers
by Kyle Hilgendorf | February 29, 2012 | 9 Comments
Today, Microsoft Windows Azure had an advertised outage. As of writing this blog, the outage is still in recovery mode. I spent the morning talking to a handful of Azure customers via phone, email, and Twitter. Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue [...]
Category: Cloud Microsoft Outage Providers Tags: Azure, Cloud, Microsoft, Outage
