Gartner Blog Network

Posts from Date:   2012-2

Another Cloud Outage: Insight and Reactions

by Kyle Hilgendorf  |  February 29, 2012

Today, Microsoft Windows Azure had an advertised outage.  As of writing this blog, the outage is still in recovery mode.  I spent the morning talking to a handful of Azure customers via phone, email, and Twitter.  Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue […]

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Auditors: A problem to CSP transparency

by Kyle Hilgendorf  |  February 3, 2012

I’m pretty vocal when it comes to challenging Cloud Service Providers (CSPs) regarding increasing the amount of public transparency they share with not only customers but with prospects.  On a very regular basis, I take calls from Gartner clients about the challenges in evaluating CSPs and the frustration with the lack of published information that […]

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