Kyle Hilgendorf

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Archives for February, 2012


Another Cloud Outage: Insight and Reactions

by Kyle Hilgendorf  |  February 29, 2012  |  9 Comments

Today, Microsoft Windows Azure had an advertised outage.  As of writing this blog, the outage is still in recovery mode.  I spent the morning talking to a handful of Azure customers via phone, email, and Twitter.  Here are some observations becoming quite evident and important learnings for cloud customers and cloud providers: Cloud providers continue [...]

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Category: Cloud Microsoft Outage Providers     Tags: , , ,

Auditors: A problem to CSP transparency

by Kyle Hilgendorf  |  February 3, 2012  |  9 Comments

I’m pretty vocal when it comes to challenging Cloud Service Providers (CSPs) regarding increasing the amount of public transparency they share with not only customers but with prospects.  On a very regular basis, I take calls from Gartner clients about the challenges in evaluating CSPs and the frustration with the lack of published information that [...]

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Category: Cloud Evaluation Providers     Tags: , , ,