Kristin Moyer

A member of the Gartner Blog Network

Entries Tagged as 'twitter'


Euro Crisis: What is the Connection between Hypothecation and the Future of Money?

by Kristin Moyer  |  December 20, 2011  |  Comments Off

Contributed by David Furlonger On the weekend, I read a rather alarming commentary by David Stockman European Banking System is on the Verge of Collapse. While this analysis clearly highlights the fragility of bank balance sheets, it doesn’t dig deeply into the graver issue facing the Eurozone policy makers and indeed the world –  that […]

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Category: banking CIO Customer euro Executive Decisions insurance operations payments securities social networking twitter     Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Blippy and the “Social Card”

by Kristin Moyer  |  December 23, 2009  |  1 Comment

A new service called Blippy let’s users share their credit card purchases on Twitter.  Each time a person makes a purchase with the cards they register with Blippy (a type of “social card”) and it tweets the cardholder name, purchase amount and merchant name. One of my colleagues saw this and said, “I know I remain […]

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Category: Executive Decisions     Tags: , ,

Financial Services Providers on Twitter

by Kristin Moyer  |  September 9, 2009  |  5 Comments

Juergen Weiss from IAS Insurance here.  My colleague Steve Leigh and I have just published a research note about the presence of Financial Services Providers on Twitter (available to Gartner clients). There has been a lot of hype around this micro-blogging service but the reality is that less than 20% of the largest global insurers […]

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Category: insurance social networking twitter     Tags: ,

Spontaneity of Social Media at Odds with Rigors of Regulatory Compliance

by Kristin Moyer  |  April 28, 2009  |  1 Comment

Stessa Cohen and Rick DeLotto here.  Twitter is NEW!  Twitter is fun!  Twitter ‘s structure- (each post is only 140 characters long) encourages simplification and vivid writing.  Oh, yeah:  Twitter is permanent.  Your tweets are out there,  re-tweeted by your followers, picked up by blogs and PR firms, emailed around the world. Spontaneity and regulatory […]

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Category: Customer Executive Decisions operations     Tags: , , , ,

Twitter: Going Beyond Chatter to Integrated Customer Service Tool

by Kristin Moyer  |  March 25, 2009  |  3 Comments

Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on allowing institutions to better track “conversations ” taking place within the Twitter community. This launch will form part of their Service […]

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Category: Customer operations     Tags: , , , , , , , , , , ,

Consumers to Pay Fees for Deposit Insurance? Better Check with Your Customers

by Kristin Moyer  |  March 5, 2009  |  Comments Off

Stessa Cohen here.  Twitter is like standing in the middle of a rushing stream. Sometimes I see a nugget, I pick it up and can’t believe what I read in just 140 characters. For example, this afternoon, I followed someone’s tweet referring to one Paulsworld:. Paulsworld: Just spoke with a national research company working for […]

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Category: Customer operations     Tags: , , , , ,

Defining Social Media in the Banking Sector

by Kristin Moyer  |  February 5, 2009  |  16 Comments

We’ve been writing and blogging about Web 2.0 and financial social networks (FSNs) a lot over the past 12-18 months (What Banks Can Learn from the White House, Social Lending Will Challenge Bank Customer Relationships, P2P Social Lending Networks Morph Into Investment Networks).  Gartner clients I’ve spoken with this week have asked that we take a step back […]

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Category: Executive Decisions Uncategorized     Tags: , , , , , , , , , , , , , , , , , , ,

How the US Election Will Impact…Banks and IT

by Kristin Moyer  |  November 3, 2008  |  6 Comments

Kristin Moyer, David Furlonger, Peter Redshaw and Rick DeLotto here.  The US election has almost arrived.  A few final thoughts on how the newly elected President and Congress will impact banks and IT: We believe that R&D is likely to continue to move “offshore” to countries with existing technology capabilities, interests and funding.  The key […]

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Social Networks and Your Bank: Be Like Angelina Jolie

by Kristin Moyer  |  October 14, 2008  |  1 Comment

Stessa Cohen here.  What does Angelina Jolie have to do with banking?  Angelina Jolie tattoos the longtitude and latitude where each of her children were born on her arm. She just added 2 more tattoos.  All the kids, all the locations, in one spot. Easy to find. Are your locations as easy to find, all […]

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Help Wanted: Leadership and Advice

by Kristin Moyer  |  October 13, 2008  |  1 Comment

Last week was the worst ever for the history of Dow Jones Industrial Average, with a 22% drop over a period of eight trading days. Markets around the world are reeling, with both established and emerging economies experiencing dramatic three-month stock index changes:  US (-24.7%), Japan (-36.7%), UK (-27.3%), Brazil (-40.9%), Russia (-61.4%), India (-24.4%) […]

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