Kristin Moyer

Doug McKibben recently published a research note on social networking and commercial banking (paying Gartner clients please see “Social Networking for Commercial Banking: An Opportunity and a Challenge for Banks”).
Social networking, online chat, blogs and mobile services are among the leading-edge communication and networking technology phenomenon that have become increasingly embedded in the fabric of [...]

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Steve Leigh from the insurance team here –   I wanted to let everyone know that I along with two colleagues here at Gartner (Juergen Weiss and Stephen Forte), will be talking about social networking for insurance in our upcoming teleconference on November 6th.   It seems to me that there remain considerable questions about what [...]

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David furlonger and Stessa Cohen here…
Newswires in Canada are full of the announcement from the Federal Finance Minister Jim Flaherty about changes in the rules governing credit cards: http://www.nationalpost.com/related/topics/index.html?subject=Jim+Flaherty&type=Person
 
On the surface these changes reflect some of what has already been proposed by U.S. lawmakers, (http://blogs.gartner.com/kristin_moyer/2009/04/29/transparency-communication-with-proposed-credit-card-regulatory-changes/ ), but importantly are absent any limiting of interest rates and [...]

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Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on allowing institutions to better track “conversations ” taking place within the Twitter community. This launch will form part of their Service [...]

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Stessa Cohen here. I’m in Austin (Texas) today, moderating a panel Finance 2.0 – online personal finance management.  Panel includes Mint, SmartyPig, Billeo, and Keeping Nickels.  My initial impression: consumers, even bleeding edge early technology adopters, are hungry for help, information, advice about how to get a hold of their personal finances. How do I [...]

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The World Economic Forum held in Davos, Switzerland announced 34 Technology Pioneers today. The WEF defines a “technology pioneer”:
To be selected as a Technology Pioneer, a company must be involved in the development of life-changing technology innovation and have potential for long-term impact on business and society. In addition, it must demonstrate visionary leadership, [...]

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Is this your approach to peer-to-peer (P2P) lending financial social networks (FSNs)?

It is for many banks.  We hear the following almost daily from banks from around the world:  “P2P volumes are low, so I don’t have to worry about it.  Right?”
No – this is changing.  Some FSNs that support P2P lending are reporting an increase in uptake [...]

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Stessa Cohen here.  What does Angelina Jolie have to do with banking?  Angelina Jolie tattoos the longtitude and latitude where each of her children were born on her arm. She just added 2 more tattoos.  All the kids, all the locations, in one spot. Easy to find.
Are your locations as easy to find, all in [...]

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Gartner analyst Nick Jones recently wrote a blog about why e-mail is basically for, well, geezers.  I was in the Nordics a couple weeks ago, so Nick’s blog got me to thinking:  am I a geezer?
I asked our babysitter, who is in her early 20s, about e-mail and this is what she said: “E-mail is just [...]

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I’m in the Nordics this week and awoke to more grim financial news, as WaMu becomes the largest bank failure in US history.  However, not all banks are in severe financial distress, for example banks in Northern Europe that fall into what I call the “watching carefully” crowd. 
This morning I gave a presentation to banking executives in Stockholm entitled, “Key [...]

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