by Kristin Moyer | December 7, 2009 | 1 Comment
China is the world’s factory, and has been for some time. With its experience in manufacturing, some of China’s best practices can be brought to other markets and become global practices (see “Innovation Is Reshaping China’s Economy“). These best practices include: Coverage of vast areas at low cost A varied mix of technology and labor [...]
Category: Executive Decisions Tags: china, operations
by Kristin Moyer | July 29, 2009 | Comments Off
Our “Hype Cycle for Banking and Investment Services Operational Technologies, 2009“ is now published. Gartner defines operations technologies in banking as technologies that are not customer facing yet support critical, core functions within a banking and investment services firm. The 2009 Hype Cycle for operations includes emerging technologies that banking and investment firms should evaluate to [...]
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Category: operations Uncategorized Tags: asset management, core banking, data services, hype cycle, operations, risk management
by Kristin Moyer | October 10, 2008 | Comments Off
Last week Marty Lippert of Citi was promoted from CIO to Chief Operations and Technology Officer and Ken Harvey of HSBC was promoted to Chief Technology and Services officer. Both are reporting to the CEOs of their respective organizations. In both cases, operations and IT are coming together. Gartner analyst Kristian Steenstrup argues that informational technology [...]
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Category: Uncategorized Tags: banking and investment services, IT, operations
