Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on allowing institutions to better track “conversations ” taking place within the Twitter community. This launch will form part of their Service [...]
Category: Customer operations Tags: bebo, consumers, CRM, Customer, customer service, financial services, geezeo, Mint, retail banking, social networking, twitter, wesabe
