Kristin Moyer

A member of the Gartner Blog Network

Entries Tagged as 'bebo'


Twitter: Going Beyond Chatter to Integrated Customer Service Tool

by Kristin Moyer  |  March 25, 2009  |  3 Comments

Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on allowing institutions to better track “conversations ” taking place within the Twitter community. This launch will form part of their Service [...]

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Category: Customer operations     Tags: , , , , , , , , , , ,

Social Networks and Your Bank: Be Like Angelina Jolie

by Kristin Moyer  |  October 14, 2008  |  1 Comment

Stessa Cohen here.  What does Angelina Jolie have to do with banking?  Angelina Jolie tattoos the longtitude and latitude where each of her children were born on her arm. She just added 2 more tattoos.  All the kids, all the locations, in one spot. Easy to find. Are your locations as easy to find, all [...]

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