Alistair Newton here. I was struck yet again as I watched an interview last night with Professor Muhammed Yunus, the Nobel Peace Prize winning founder of Grameen bank, that the key to successful banking is really quite simple. Know and understand your customer, and deliver products and services to support their needs. “The Banker to [...]
Category: Customer Tags: bad debt, banking, customers, grameen, innovation, microcredit, microlending
