Kristin Moyer

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Euro Crisis: 50% of Firms Stuck Behind the Planning Eight Ball

by Kristin Moyer  |  January 20, 2012  |  2 Comments

Contributed by David Furlonger Today we conducted our Euro Crisis Webinar. 416 participants were surveyed about: Whether their enterprise had plans in place to deal with a worsened euro crisis Whether the euro crisis has impacted their IT budget Whether the euro crisis would influence investments in innovation Results of the polling revealed that 50% [...]

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Euro Crisis:Get Ready for More Regulation and Protectionism.

by Kristin Moyer  |  January 10, 2012  |  Comments Off

Contributed by David Furlonger   [ Register Now For January 19th webinar: Euro Crisis Webinar ] An interesting article appeared on Reuters yesterday: Financial repression is here and may be helpful. It discusses and supports the potential for greater control over the financial markets by governments, including a continuation of the current schemes that print more money [...]

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Do You Know Investment Management?

by Kristin Moyer  |  June 16, 2011  |  Comments Off

The Gartner Banking & Investment Services (BIS) team is adding an analyst in the Investment Management area (i.e. asset management and wealth management). Full details of the role and how to apply or refer a friend/colleague can be found here. Please note that this search is global (although it is listed as an EMEA hire) [...]

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It’s Not Always Technology that Makes the Difference

by Kristin Moyer  |  April 8, 2011  |  Comments Off

Don Free and Kristin Moyer here.  In anticipation of a potential government shutdown in the United States at midnight on April 8th, Navy Federal Credit Union has taken steps to engender customer loyalty.  They have announced that they will cover the April 15 payroll for those active duty members who have their direct deposit of [...]

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Chase Online Banking Outage: Another Opportunity to Revisit Customer Communication & Social Media

by Kristin Moyer  |  September 16, 2010  |  2 Comments

Stessa Cohen here. A couple of years ago, we went through the initial shockwaves of the financial crisis.  A couple of financial services firms like Lehman Brothers and some others suddenly went out of business.  Consumers had questions, were fearful of what would happen to their retirement and bank accounts.  Remember that?  Two years ago,  I, along [...]

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Banking Consortia Flies Into Cloudy Skies

by Kristin Moyer  |  April 29, 2010  |  Comments Off

David Furlonger and Peter Redshaw here….Yesterdays Australian Financial Review detailed a story about three banks that intended to form a consortium to force change in the provision of technology services from major IT providers such as HP, Microsoft, Oracle and IBM.[ http://www.afr.com/p/business/technology/banks_seek_billions_in_it_savings_JBwXh6ZmMhhRLrGUMBZCSK] There seem to be two different components to this story. First is demand [...]

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Financial Services Lead Architects: Please Participate! (PLEASE BRING THIS BENCHMARKING OPPORTUNITY TO THE ATTENTION OF YOUR LEAD ARCHITECTS!)

by Kristin Moyer  |  April 14, 2010  |  Comments Off

Mary Knox here. I was excited to see the announcement that, beginning today, a brand new global enterprise architecture (EA) study is being conducted by the newly formed EA Research Center at Penn State University, in collaboration with Gartner and other enterprise architecture associations. Gartner will be receiving a copy of the results as an input [...]

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Untangling the Investment Services Reference Data Management Software Marketplace!

by Kristin Moyer  |  April 8, 2010  |  Comments Off

Mary Knox here. As we launch our survey of reference data management software vendors, I am struck once again by the level of fragmentation – and confusion – in this marketplace. Many of our clients have this same realization as they pursue reference data management centralization initiatives  and look for a solution that can address [...]

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Google Hack, Human Rights Issues and Financial Institutions

by Kristin Moyer  |  January 13, 2010  |  Comments Off

US President Obama, and other world leaders for that matter, have been criticized this past year for not being hard enough on China and its human rights track record (see here).  While human rights are generally viewed as a political issue, they are fast becoming a (bigger) business issue as well. Google announced a sophisticated [...]

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What Financial Institutions Can Learn from “Created in China”

by Kristin Moyer  |  December 8, 2009  |  Comments Off

Financial services firms can learn a lot about marketing from China. The next stage in China’s economic development is to progress from being the factory of the world (that is, from being made in China) to creating things that others have not yet conceived (that is, being created in China). This will enable China to [...]

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