Kristin Moyer

Some IT vendors and banks are starting to think of PayPal and other non-bank providers as a friend rather than a foe. This is a good idea, and one which we have proposed 2 years now in our research (Gartner client access only):
• PayPal and Google Checkout Show the Way for Banks’ Payment Operations
• Nonbank Payment [...]

[Read more →]

From Peter Redshaw.  I’m just back from the hugely successful Gartner Symposium in Orlando, USA, so now I have only the one week to help make final preparations for its sister event in Cannes, France! Orlando provided lots of evidence that confidence in the IT industry is starting to grow again and the banking and [...]

[Read more →]

Rick DeLotto here… I was surprised this morning to find how few knew about the August 7, 2009,  “REPORT TO THE PRESIDENT ON U.S. PREPARATIONS FOR 2009-H1N1 INFLUENZA” by  the President’s Council of Advisors on Science and Technology.  EVERYONE with responsilbity for business continuity should download and take a look at it.
 
http://www.whitehouse.gov/assets/documents/PCAST_H1N1_Report.pdf
 
Let me quote an [...]

[Read more →]

Christophe Uzureau and Kristin Moyer here.  Our “Hype Cycle for Financial Services Payment Systems, 2009” is now published (and available to Gartner clients).
Due to the current economic environment, there’s no shortage of pessimism, and it’s mostly for the right reasons. However, this doesn’t mean that banks should stop innovating and bringing new payment instruments and [...]

[Read more →]

Yesterday I wrote that many of our clients are making substantial changes to their payment operations, and as part of this are re-evaluating their card processing sourcing strategy as well.  To determine which processes to outsource, banks should evaluate each payment process against three criteria:

Differentiation: To what extent does your bank differentiate with each process?
Customization: [...]

[Read more →]

Our banking clients around the world are in the process of making substantial changes to their payment systems (see a few of our previous posts, such as: Use the Sunset of Base24 as an Opportunity to Innovate, Investment in Card Management Software on the Rise and At Last – Delivery Model Flexibility in Card Processing).  As part of [...]

[Read more →]

Our clients often ask, “What’s hot when it comes to new technology?”  In lending, we’ve discussed the emergence of loan portfolio management.  Retail payments portfolio management is also an emerging technology – so emerging that there are few solutions today that support it.
Retail payments portfolio management solutions are applications that provide analytics and modeling across [...]

[Read more →]

Mary Knox here. Today Business Wire reported that Ms Jamie Shay, Head of Standards for SWIFT, is one of three new members appointed to the XBRL International Board of Directors. This follows the March 2009 announcement that Chris Church, SWIFT CEO of Americas and Global Head of Securities, joined the XBRL US board.
I think this [...]

[Read more →]

On 17 June 2009, in a report titled “A New Foundation: Rebuilding Financial Supervision and Regulation,” U.S. President Barack Obama called for “a sweeping overhaul of the financial regulatory system.” (see http://www.ustreas.gov/news/index1.html).  Under the proposal, the federal government will assume a new role as a systemic risk regulator, with increased authority over a wide range [...]

[Read more →]

The financial crisis has already had far reaching impacts and consequences on consumers, financial institutions and the vendors that serve them.  Even before the crisis, payments was in flux due to regulatory change, account and transaction volume growth and the need to contain costs while leveraging payments to drive revenue and retain customers (see “Three [...]

[Read more →]