by Kristin Moyer | June 9, 2009 | Comments Off
Consumer migration is occurring on a global basis. In emerging economies, consumers are migrating from the city back to the country. For example, 12 million factory workers in China who returned home for the 2009 Chinese New Year remained in the countryside. Expats are returning home. For example, 200,000 people could leave Singapore by 2010 [...]
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Category: insurance Tags: consumer migration
by Kristin Moyer | May 5, 2009 | 1 Comment
Rick DeLotto here. While it is far too early for a “Lessons Learned” entry, we can make a fairly good stab at “Lessons still on the blackboard.” The Media will over react early and often. Frankly, this is a good thing. We need the media to cut through the noise of everyday life to bring [...]
Category: Customer Executive Decisions insurance operations payments Tags: banking and investment services, BCM DR, h1n1, influenza, Pandemic, Swine Flu
by Kristin Moyer | April 27, 2009 | 2 Comments
Rick DeLotto and Roberta Witty here with some thoughts on the Influenza Uproar… please note that, as of this writing, no epidemic or pandemic has been declared. First, don’t panic— if you are a US bank you should already have a written and tested pandemic plan in place. We suggest you review it, check your [...]
Category: Customer Executive Decisions insurance operations payments Tags: disruption, ffiec, influenza, Operational risk, Pandemic, regulation, Stress Testing, Swine Flu
by Kristin Moyer | February 9, 2009 | 26 Comments
Maureen O’Neil here. During recent interactions with clients, I wasn’t surprised to hear that many are considering social media initiatives. That’s because the fastest growing segment of Web content is blogs, message boards and social communities. These forms of social networking upend the traditional form of top-down information dispersal because information freely flows in and [...]
Category: insurance Uncategorized Tags: insurance, risk management, social media
