Kristin Moyer

Steve Leigh from the insurance team here –   I wanted to let everyone know that I along with two colleagues here at Gartner (Juergen Weiss and Stephen Forte), will be talking about social networking for insurance in our upcoming teleconference on November 6th.   It seems to me that there remain considerable questions about what [...]

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Juergen Weiss from IAS Insurance here.  My colleague Steve Leigh and I have just published a research note about the presence of Financial Services Providers on Twitter (available to Gartner clients). There has been a lot of hype around this micro-blogging service but the reality is that less than 20% of the largest global insurers [...]

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Rick DeLotto here… H1N1 reached World Health Organization Pandemic status on June 11, 2009, meaning that it is firmly established worldwide.  To date, this appears to be are relatively mild influenza strain in the developed world, with nearly 30,000 infections and 144 deaths officially reported in 74 countries.
 Unlike seasonal influenza outbreaks, which are most dangerous [...]

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Consumer migration is occurring on a global basis.  In emerging economies, consumers are migrating from the city back to the country.  For example, 12 million factory workers in China who returned home for the 2009 Chinese New Year remained in the countryside.  Expats are returning home.  For example, 200,000 people could leave Singapore by 2010 [...]

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Rick DeLotto here.  While it is far too early for a “Lessons Learned” entry, we can make a fairly good stab at “Lessons still on the blackboard.”

The Media will over react early and often.  Frankly, this is a good thing. We need the media to cut through the noise of everyday life to bring breaking [...]

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Rick DeLotto and Roberta Witty here with some thoughts on the Influenza Uproar… please note that, as of this writing, no epidemic or pandemic has been declared.
First, don’t panic— if you are a US bank you should already have a written and tested pandemic plan in place.  We suggest you review it, check your local [...]

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Maureen O’Neil here.  During recent interactions with clients, I wasn’t surprised to hear that many are considering social media initiatives.  That’s because the fastest growing segment of Web content is blogs, message boards and social communities.  These forms of social networking upend the traditional form of top-down information dispersal because information freely flows in and [...]

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