Kristin Moyer

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Kristin R. Moyer
Research Vice President
14 years at Gartner
more than 20 years IT industry

Kristin Moyer is a Research Vice President in Industry Advisory Services/Banking and Investment Services. She has more than 20 years of experience across the global high-technology industry in a variety of roles. Ms. Moyer's research coverage includes… Read Full Bio

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Fed Proposal on Debit Interchange Requires Radical Retail Banking Profitability Re-engineering

by Kristin Moyer  |  December 23, 2010  |  Comments Off

The banking industry is undergoing radical transformation, and banks must adapt.  Debit cards are the latest area of transformation needed for US issuers.  The Dodd-Frank Wall Street Reform and Consumer Protection Act included provisions regarding debit card interchange fee and routing.  In response to this, the Federal Reserve Board unveiled a proposed rule that would establish debit card interchange fee standards and prohibit network exclusivity arrangements and routing restrictions on December 16, 2010:  Regulation II, Debit-Card Interchange Fees and Routing.  Debit card interchange fees are established by payment card networks and paid by merchants to card issuers for each transaction.  The new rules would take effect July 21, 2011.  While the Fed estimates that this would reduce debit interchange fees received by issuers by more than 70% below industry average, others estimate it is more likely between 84% to 90%. The Federal Reserve is now requesting comment on this proposed rule.
Debit cards now exceed all forms of noncash payments in the US and represent 35% of total noncash payments.  In 2009, debit card interchange fees totalled over $16 billion.  Two of the largest issuers in the US, for example, derive 2.5% of their revenues from debit interchange.  Contrasted to this, it is unclear what impact this rule would have on non-bank payment providers.  While the proposed regulation of debit cards will create a 70%-90% reduction in fee income down from the 120-130 basis points for banks supporting consumer deposit accounts, some believe that non-bank payment providers may still achieve 300-400 basis points of revenue from online (often smaller) merchants via ACH for approximately 5-7 cents.
Regulation II is currently a proposed rule and could be altered, but pressure has been building on placing limits on interchange for some time.  Banks must therefore assume that radical profitability re-engineering in not just their card portfolios, but across the entire retail banking relationship, is an urgent requirement regardless of the ultimate fate of Regulation II.  While this particular rule is focused on debit cards and deposit accounts, prepaid and credit cards could be impacted by future rules as well.  Profitability re-engineering is an even more urgent matter for banks to accomplish because in addition to its substantial financial impact, consumers trust debit and credit card providers to support their payment needs (see “Banks, Check Your Fundamentals Before Launching New Payment Instruments”).  Future research will identify technology strategies and applications that will support radical profitability re-engineering.
One thing that Regulation II does is fundamentally alter the value proposition of contactless and mobile.  What are your thoughts – will this be the tipping point for mobile in the US?  What about EMV?

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