Kristin R. MoyerCard management software is at the heart of the life cycle of a payment card, whether a financial institution is leveraging the card management software in-house or whether a processor is leveraging card management software to process transactions on behalf of a financial institution.
A high level of card management software decision cycles is currently under way on a global basis for a variety of reasons, including the sunset of Base24 (from ACI Worldwide), regulatory change, migration to the EMV standard and others. Financial institutions should use card management software replacement as an opportunity to move more deeply into payment modernization, rather than to replace like-for-like software. Product road maps, therefore, deserve special attention and should include a strategy to either interoperate with or become a payment services hub.
Banks and card processors that are replacing their card management software should leverage our 2010 MarketScope (available to Gartner clients), just released today, to identify the strengths and weaknesses of vendors that provide multiregional solutions.
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Category: payments Tags: base24, card management software, emv, regulatory change
