Kristin Moyer

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Archives for October, 2009


The Inevitable – Cardholders Not Happy with Fees

by Kristin Moyer  |  October 9, 2009  |  Comments Off

Card issuers have taken swift action to stem credit losses and deal with changing legislation.  They have proactively shut some cards down, they have lowered credit limits on others.  They have raised interest rates in anticipation of new legislation.  Cardholders aren’t thrilled: 32% of cardholders have paid off and closed an account since January 2008 [...]

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Category: operations Uncategorized     Tags: ,

New Reserve Currency Does IT Matter?

by Kristin Moyer  |  October 7, 2009  |  Comments Off

David Furlonger here…..So the wires are hot again as the dollar falls to new lows. The UN called today for a new reserve currency that the Saudi central bank governor has denied holding talks with China and other countries about dropping the use of the dollar for pricing oil, regardless of press commentary to the contrary that [...]

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Category: Executive Decisions     Tags:

Glad You Don’t Work at TD Bank this Week?

by Kristin Moyer  |  October 2, 2009  |  Comments Off

Normally we don’t write on news bits.  But this one really caught my eye:  “An Inconvenient Glitch for TD Customers, Reputation.”   Inconvenient?  What a nightmare – for the CIO, CEO, Board…but especially customers.  Last month my husband got really upset with himself because he forgot to hit the “make payment” button after reviewing his credit [...]

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Category: operations     Tags: