Kristin Moyer

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Archives for May, 2009


Canadian Banks Carded To Little Effect

by Kristin Moyer  |  May 22, 2009  |  1 Comment

David furlonger and Stessa Cohen here… Newswires in Canada are full of the announcement from the Federal Finance Minister Jim Flaherty about changes in the rules governing credit cards: http://www.nationalpost.com/related/topics/index.html?subject=Jim+Flaherty&type=Person   On the surface these changes reflect some of what has already been proposed by U.S. lawmakers, (http://blogs.gartner.com/kristin_moyer/2009/04/29/transparency-communication-with-proposed-credit-card-regulatory-changes/ ), but importantly are absent any limiting of [...]

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Category: Customer Executive Decisions payments     Tags: , , , , , , , ,

Before Banks Spend to Develop Mobile Applications, They Need to Think About Corporate Strategy and Resources

by Kristin Moyer  |  May 21, 2009  |  1 Comment

David Schehr here. Citigroup has just announced a new mobile application for trading foreign currency (FX trading) via an iPhone or similar Apple product. While many are intrigued by the range of uses for these devices, this particular development has me scratching my head a bit.   Why? Because Citigroup has been through a great [...]

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Category: Customer Executive Decisions     Tags: , , , , ,

Use the Sunset of Base24 as an Opportunity to Innovate

by Kristin Moyer  |  May 8, 2009  |  1 Comment

I’ve been getting a lot of inquiries on the sunset of Base24 lately.  Banks and card processors are actively developing and executing migration plans in light of the sunset of Base24.  For sure, the migration off Base24 is an enormous task in terms of cost and risk.  Many large banks and processors leverage Base24 and have extensive [...]

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Category: payments     Tags: , ,

Pandemic Lessons…So Far

by Kristin Moyer  |  May 5, 2009  |  1 Comment

Rick DeLotto here.  While it is far too early for a “Lessons Learned” entry, we can make a fairly good stab at “Lessons still on the blackboard.” The Media will over react early and often.  Frankly, this is a good thing. We need the media to cut through the noise of everyday life to bring [...]

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Category: Customer Executive Decisions insurance operations payments     Tags: , , , , ,