Kristin Moyer

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Entries from May 2009

Canadian Banks Carded To Little Effect

May 22nd, 2009 · 1 Comment

David furlonger and Stessa Cohen here…
Newswires in Canada are full of the announcement from the Federal Finance Minister Jim Flaherty about changes in the rules governing credit cards: http://www.nationalpost.com/related/topics/index.html?subject=Jim+Flaherty&type=Person
 
On the surface these changes reflect some of what has already been proposed by U.S. lawmakers, (http://blogs.gartner.com/kristin_moyer/2009/04/29/transparency-communication-with-proposed-credit-card-regulatory-changes/ ), but importantly are absent any limiting of interest rates and [...]

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Tags: Customer · Executive Decisions · payments

Before Banks Spend to Develop Mobile Applications, They Need to Think About Corporate Strategy and Resources

May 21st, 2009 · 1 Comment

David Schehr here. Citigroup has just announced a new mobile application for trading foreign currency (FX trading) via an iPhone or similar Apple product. While many are intrigued by the range of uses for these devices, this particular development has me scratching my head a bit.
 
Why? Because Citigroup has been through a great deal [...]

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Tags: Customer · Executive Decisions

Use the Sunset of Base24 as an Opportunity to Innovate

May 8th, 2009 · 1 Comment

I’ve been getting a lot of inquiries on the sunset of Base24 lately.  Banks and card processors are actively developing and executing migration plans in light of the sunset of Base24.  For sure, the migration off Base24 is an enormous task in terms of cost and risk.  Many large banks and processors leverage Base24 and have extensive [...]

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Tags: payments

Pandemic Lessons…So Far

May 5th, 2009 · 1 Comment

Rick DeLotto here.  While it is far too early for a “Lessons Learned” entry, we can make a fairly good stab at “Lessons still on the blackboard.”

The Media will over react early and often.  Frankly, this is a good thing. We need the media to cut through the noise of everyday life to bring breaking [...]

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Tags: Customer · Executive Decisions · insurance · operations · payments