Archives for February, 2009
by Kristin Moyer | February 9, 2009 | Comments Off
Christophe Uzureau here. By 2013, nonbank payment institutions will supplant banks and become the payment solutions for online social networks. Amazon Payments, Moneybookers and PayPal are nonbank payment solutions involved with conversational media, such as blogs and social networks. They are using online communities and social networks to offer: Client services and marketing – One [...]
Category: payments Tags: amazon flexible payments service apis, chipin, facebook, payme, paypal
by Kristin Moyer | February 9, 2009 | 26 Comments
Maureen O’Neil here. During recent interactions with clients, I wasn’t surprised to hear that many are considering social media initiatives. That’s because the fastest growing segment of Web content is blogs, message boards and social communities. These forms of social networking upend the traditional form of top-down information dispersal because information freely flows in and [...]
Category: insurance Uncategorized Tags: insurance, risk management, social media
by Kristin Moyer | February 6, 2009 | 11 Comments
Corporations are learning quickly that there are perils to not having a social media strategy. The lack of a social media strategy opens the bank up to various unintended consequences, for example, Phishing of clients, security risks and brand attacks. Johnson & Johnson learned first hand the perils of not having a social media strategy [...]
Category: Executive Decisions Uncategorized Tags: banking and investment services, fsns, motrin moms, social media, social media strategy
by Kristin Moyer | February 5, 2009 | 16 Comments
We’ve been writing and blogging about Web 2.0 and financial social networks (FSNs) a lot over the past 12-18 months (What Banks Can Learn from the White House, Social Lending Will Challenge Bank Customer Relationships, P2P Social Lending Networks Morph Into Investment Networks). Gartner clients I’ve spoken with this week have asked that we take a step back [...]
Category: Executive Decisions Uncategorized Tags: banking and investment services, blogger, facebook, financial social network, fsns, igoogle widgets, lending club, linkedin, mashups, Mint, myspace, podcasts, prosper, smartypig, twitter, virginmoney, wesable, widgets, wikis, wordpress
by Kristin Moyer | February 3, 2009 | 2 Comments
Kristin Moyer and David Furlonger here. Business models in the banking industry are set to change dramatically: Rahm Emanuel, Chief of Staff in the Obama administration, recently spoke to business executives and said: “You never want a serious crisis to go to waste,” Emanuel said. “What I mean by that is that it’s an opportunity [...]
Category: Customer operations Uncategorized Tags: banking and investment services, fsa, IT vendors, liquidity, rahm's doctrine
