by Kristin Moyer | November 26, 2008 | Comments Off
Alistair Newton here. I met with a group of bankers last week, and in the course of a conversation one of them made it clear their concerns over current attempts by banks to cut costs. Too often he said, banks’ attempts to drive operational efficiency simply have a negative impact on the level and degree [...]
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Category: Uncategorized Tags: banking and investment services, financial crisis, market crisis, operational efficiency
by Kristin Moyer | November 25, 2008 | Comments Off
Alistair Newton here. We’ve seen recent reports from retailers in the United States – Wal Mart and Target in particular – reporting significant reductions in the use of credit cards as a percentage of the overall payments made in their stores. Whilst the shift from credit card to debit card usage is not restricted to [...]
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Category: Uncategorized Tags: atm, banking and investment services, cash, credit card, debit card, money management tools, payments
by Kristin Moyer | November 25, 2008 | Comments Off
ALERT: Alabama, Arkansas, Illinois, Indiana, Kentucky, Mississippi, Missouri and Tennessee Bankers just had “reasonably foreseeable hazard or risk” redefined for them. Rick DeLotto here… FEMA just announced the publication of “Impact of Earthquakes on the Central USA “ defining the risks to this 8 state area from a earthquake at the New Madrid Fault [...]
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Category: Uncategorized Tags: banking and investment services, bcm, business continuity management, earthquake, fema
by Kristin Moyer | November 21, 2008 | 2 Comments
Kristin Moyer and Alistair Newton here. This is what one of the media guys at our Spring Symposium told a Gartner analyst recently: “You didn’t talk about Prosper in your presentation,” he said as he took of the analyst’s microphone. He had just taken in excess of $15,000 of his savings and put it into [...]
Category: Uncategorized Tags: banking and investment services, financial crisis, financial social network, fsn, p2p lending, peer-to-peer, prosper
by Kristin Moyer | November 20, 2008 | 2 Comments
Is this your approach to peer-to-peer (P2P) lending financial social networks (FSNs)? It is for many banks. We hear the following almost daily from banks from around the world: “P2P volumes are low, so I don’t have to worry about it. Right?” No – this is changing. Some FSNs that support P2P lending are reporting an increase [...]
Category: Uncategorized Tags: banking and investment services, financial social network, fsn, p2p, peer-to-peer, peer-to-peer lending, social networking
by Kristin Moyer | November 19, 2008 | Comments Off
Banks in many regions of the world are preparing to make substantial changes to their payments systems. There are many reasons for this, including everything from regulatory change to volume growth to cost containment to improving technology (and more). As an overarching theme, banks are preparing to modernize their payments systems. The interesting thing is [...]
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Category: Uncategorized Tags: apaas, banking and investment services, card processing, cloud computing
by Kristin Moyer | November 18, 2008 | 1 Comment
Mary Knox here. What is the impact of the recent market turmoil on data management initiatives in financial services firms? From the client conversations I have had it seems that (at least some cases) strategic initiatives are being funded, while spending on day to day operations may be being cut – and the ability to [...]
Category: Uncategorized Tags: banking and investment services, business intelligence, cost cutting, dashboards, data management, portals
by Kristin Moyer | November 17, 2008 | Comments Off
Christophe Uzureau and Stessa Cohen here. What’s the commonality between banking in developed markets and banking in emerging markets? The way customers are currently using mobile financial services. Global usage of mobile banking services remains low. Most of the current usage is to receive alerts and check account balances. This is especially valid in emerging [...]
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Category: Uncategorized Tags: banking and investment services, emerging economy, establishe economy, financial crisis, market crisis, mobile financial services
by Kristin Moyer | November 14, 2008 | 1 Comment
Kristin Moyer and Peter Redshaw here. This past week, one of the large, global technology vendors echoed what Gartner is hearing from our client base – that banks are becoming increasingly concerned about the financial viability of some of their niche, but critical, technology vendors. In fact, in some cases banks are going so far [...]
Category: Uncategorized Tags:
by Kristin Moyer | November 12, 2008 | 3 Comments
ATM charges if not in-network: $2-$6. Checking a bag on a plane: $30. Medical specialist visit: $100 in balance billing. For institutions this is revenue – for customers it’s just plain annoying and a strong incentive to leave the institution. Surprise, in their desperation, banks are beginning to focus more on fee income. This highlights [...]
Category: Uncategorized Tags: atm fees, banking and investment services, fee income, revenue model innovation, win-lose revenue model, win-win revenue model
