Comments on: Snowball Rolling Down a Hill http://blogs.gartner.com/kristin_moyer/2008/10/20/snowball-rolling-down-a-hill/ A member of the Gartner Blog Network Mon, 23 Nov 2009 15:35:25 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Rick DeLotto http://blogs.gartner.com/kristin_moyer/2008/10/20/snowball-rolling-down-a-hill/comment-page-1/#comment-39 Rick DeLotto Thu, 23 Oct 2008 14:00:42 +0000 http://blogs.gartner.com/kristin_moyer/?p=218#comment-39 Kristin and Mary— Rick DeLotto here, logging in from the road on a day off. Concur your analyses—my “personal bank” has a nice article from Barrons saying how strong they are, and a reminder that their deposit customers get a free credit watch service. I think adding a nice little section on “What is FDIC Insurance?” explaining the new, expanded coverage would be quite soothing—even if it raises an issue that banks don’t want their customers to think too much about. As it is, one needs a magnifying glass and a good monitor to see it. Kristin and Mary—

Rick DeLotto here, logging in from the road on a day off. Concur your analyses—my “personal bank” has a nice article from Barrons saying how strong they are, and a reminder that their deposit customers get a free credit watch service. I think adding a nice little section on “What is FDIC Insurance?” explaining the new, expanded coverage would be quite soothing—even if it raises an issue that banks don’t want their customers to think too much about.

As it is, one needs a magnifying glass and a good monitor to see it.

]]> By: Mary Knox http://blogs.gartner.com/kristin_moyer/2008/10/20/snowball-rolling-down-a-hill/comment-page-1/#comment-37 Mary Knox Wed, 22 Oct 2008 17:57:49 +0000 http://blogs.gartner.com/kristin_moyer/?p=218#comment-37 The firm I've used to manage investments is using their web site to reach out, offering to help their customers through troubled times -- but since they themselves have failed and been acquired by another firm, their credibiity in terms of investment advice is not too good. Every time I access their web site and see their banner offering to help me, I have a negative, cynical reaction. I don't know the answer of how they can go about this, but banks need to re-establish credibility The firm I’ve used to manage investments is using their web site to reach out, offering to help their customers through troubled times — but since they themselves have failed and been acquired by another firm, their credibiity in terms of investment advice is not too good. Every time I access their web site and see their banner offering to help me, I have a negative, cynical reaction. I don’t know the answer of how they can go about this, but banks need to re-establish credibility

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