Kathy Harris

Enjoy the best of my blogs on KM and Innovation and look for more on this topic during the next 12 months:

[Read more →]

Search and social software are not KM — no “get out of KM jail free” card — yet!!

[Read more →]

In some recent research, I discussed next generation jobs, specifically those aimed at engaging people through the Web, communities, and so on. Here’s an excerpt from that research: 
“… organizations will struggle to keep pace as they integrate rapidly changing behaviors and technology into already established business culture and infrastructure. To succeed in “consumerizing” corporate technology, [...]

[Read more →]

In a recent blog, I suggested that the rapid change in technical and business skills will force organizations to increase their employee education – perhaps to the point that employers become the main educators of the Web workforce. 
The risk in technical and business skills is high and is clearly top of mind for many organizations. [...]

[Read more →]

A few weeks ago, I developed a presentation on the skills needed to build the robust web sites and applications that enable modern business models and practices. Since its development, I’ve presented and discussed this work with many university and business people.  And, this past week, one audience included human resource professionals wanting to discuss the [...]

[Read more →]

Many organizations are anticipating some improvement in economic conditions during the next 12-18 months. Executives and leaders are beginning to strategize and plan for how to move the businesses forward. They are considering whether they should continue to focus on cost optimization, turn their full attention to innovation and growth, or opt for some balance of the [...]

[Read more →]

In almost every conference or meeting on innovation, people ask about or tell me about their plans for crowdsourcing. And idea management vendors are adding crowdsourcing structure and functions to their products. So, the desire to use this practice and the buzz about it are very high and there are enough success stories to get people [...]

[Read more →]

I’m just starting to update some work on productivity I did a few years ago. One of my key findings in the original is that if you make your customers more productive, they will actually take work away from your organization. This is a simple concept with powerful implications – to make your organization more [...]

[Read more →]

People don’t commit to innovation just because it’s there. Sure, innovation is important to the organization and it is someone’s job, but is that really enough to cause employees to freely offer up their most creative thoughts and ideas? Probably not. Innovation succeeds best when supported by cultural actions that do, in fact, speak louder [...]

[Read more →]

I frequently have conversations with great companies hoping to improve their innovation capabilities. They will usually describe what they’re doing with quite a long list of innovation activities such as idea generation, crowdsourcing or brainstorming. Then, they’ll admit that no real progress has been made and the program needs a shot in the arm.
The missing element and one reason [...]

[Read more →]