Kathy Harris

A member of the Gartner Blog Network

Kathy Harris header image 4

Entries Tagged as 'change management'

First Anniversary BlogFest – The Best of KM

September 21st, 2009 · No Comments

Enjoy the best of my blogs on KM and Innovation and look for more on this topic during the next 12 months:

[Read more →]

Tags: High Performance Workplace · Innovation · Knowledge Management · change management · cultural change

CRM and KM — Are We There Yet?

September 16th, 2009 · 2 Comments

Search and social software are not KM — no “get out of KM jail free” card — yet!!

[Read more →]

Tags: Collaboration · High Performance Workplace · Knowledge Management · Strategy · Uncategorized · change management · cultural change · relationship management · technology and society

Thoughts on Socializing Change in Innovation Initiatives

September 8th, 2009 · 1 Comment

Any complex initiative demands good planning, design, development and implementation. However, the teams that manage innovation initiatives often do these things well and still don’t succeed.  Most often, the failure point occurs after implementation and during the socialization of change –the first six months of an innovation’s life.  Socialization means that the people using the innovation adopt and internalize the [...]

[Read more →]

Tags: Innovation · Strategy · change management · cultural change