by Jonah Kowall | April 25, 2013 | 1 Comment
I had the pleasure of attending CA World this week with a few of my colleagues. Colin Fletcher joined me, covering similar areas. Laurie Wurster also attended, she’s our go to person for market data and forecasting across the IT operations management market. I had meetings with many CA customers, partners, and CA staff members. [...]
Category: APM DevOps ECA IT Operations Monitoring NPM SaaS Trade Show Tags:
by Jonah Kowall | January 13, 2013 | Submit a Comment
Happy new year to you all, I hope you had an enjoyable holiday, as we kick off 2013 my research agenda is coming together along with lots of travel and conferences for the year. I will post as that gets solidified, but on my current list I will be attending the following conferences: Orilley Velocity [...]
Category: APM ECA IT Operations NPB Tags:
by Jonah Kowall | February 16, 2012 | Submit a Comment
One of my main goals for research in 2012 is to help round out some of the areas in monitoring which don’t get enough published research or attention here at Gartner. I will be focusing on some vnedor landscapes which will allow us to publish some more actionable advice to those clients looking to invest [...]
Category: ECA IT Operations Monitoring Tags:
by Jonah Kowall | August 5, 2011 | 14 Comments
Many of the clients I speak with on a regular basis want to simplify their monitoring technologies. It’s too time consuming, error prone, and complex to run much of the software deployed currently. Many of them want to outsource the management, some of them want SaaS models, and others want appliance or simple monitoring systems. [...]
Category: ECA IT Operations Tags:
by Jonah Kowall | June 8, 2011 | 4 Comments
I am in process of a couple new documents, one of which is an update for a very old RFP/RFI template we provided to readers. This request comes up on a lot of the calls I take, and should provide a good starting point for both customers own request forms to vendors as well as [...]
Category: APM ECA IT Operations Uncategorized Tags:
by Jonah Kowall | May 5, 2011 | Submit a Comment
My recent note on monitoring Citrix XenApp environments has been released. I go into discussions on the different approaches that can be taken based on the criticality of XenApp to your business operations (http://www.gartner.com/resId=1659314) I am currently in process with 2 other notes which may be of interest. The first one focuses on Application Support’s [...]
Category: Analytics ECA IT Operations Logfile Tags:
by Jonah Kowall | April 19, 2011 | 1 Comment
Much of the unstructured data we collect from our infrastructure components has limited value. It’s often used to understand threats against our organizations in common SIEM type tools. Yet another set of technologies have evolved in the business intelligence space, as well as the web analytics space to make sense of this type of data. These tools [...]
Category: ECA IT Operations Logfile OLM Tags:
by Jonah Kowall | April 7, 2011 | 4 Comments
There has been a lot of buzz around gamification and application of game mechanics inside IT for quite a while. There are many applications for this theory (see “Gamification Primer: Life Becomes a Game”), most of what I am seeing has circulated around ERP and CRM systems. I believe there is a great opportunity to [...]
Category: ECA IT Operations Tags:
