Jonah Kowall

A member of the Gartner Blog Network

Entries Categorized as 'BSM'


Updated Research: Rating the larger IT Operations Management Vendors

by Jonah Kowall  |  January 20, 2014  |  1 Comment

Yearly Ronni Colville has been publishing a great note on the ratings and state of the broader ITOM market. As of late 2012 we introduced a sub-slice of her research focused on availability and performance specifically, which often consist of a large number of integrated or partially integrated tools. As many of you are aware [...]

1 Comment »

Category: Analytics APM BSM ECA IT Operations Monitoring NPM SaaS     Tags:

Making sense of the Availability and Performance Monitoring offerings and vendors

by Jonah Kowall  |  August 1, 2013  |  1 Comment

Commonly in a market where there is a commodity (such as availability monitoring) and a hot emerging set of technologies (typically in performance monitoring) the vendors who sell commodity solutions will say they are offering product in the emerging markets where the spend tends to be. This is something which causes confusion in buyers, and [...]

1 Comment »

Category: APM BSM ECA IT Operations Mobile Monitoring NPB NPM OLM     Tags:

Welcome to my blog

by Jonah Kowall  |  April 1, 2011  |  Submit a Comment

To those of you who were previous readers of my personal blog, welcome to my new home.  I have recently started a new position writing and advising clients on IT Operations issues and concerns.  I’m very excited for the opportunity, I’m somewhat of an experiment being a new analyst that has started blogging so soon after [...]

Submit a Comment »

Category: APM BSM     Tags: