In addition to the Unified Communications coverage I also participated in research around IT Operations management software. I contributed a write-up of a small innovative Boston area company Centerity, who provides unified monitoring technology. The simplicity and focus of organizations to simplify and reduce the cost of availability monitoring is core to the offering, with some more advanced features and interesting collection technology for breadth of coverage (including technologies such as SAP HANA and CCMS). Centerity provides a robust product, with flexibility leveraging multiple types of data acquisition including the popular open source Nagios plugin (or check) compatibility.
Ronni Colville and Milind Govekar included the German company Arago, I have spent time with them as well, and am very impressed what they are doing in bringing automation and analytics together in order to learn the behaviors and actions of sysadmins. This differentiated approach makes a lot of sense, and customers have indicated positive results, but as with all automation work is required up front.
Ronni Colville and Milind Govekar also included Innovise a UK based automation company with a programmable and robust library meant to break down the silos of automation commonly observed within enterprises today. Innovative features include cost measurement and efficiency measurement of the automation tasks, and analytics integration with a custom developed complex event processing (CEP) engine.
Ian Head and Jeff Brooks highlighted Navvia for their service management offering with good workflow tools to model and run IT processes.
Finally Jarod Greene and Ronni Colville highlighted Vistara who offers a SaaS based unified platform covering configuration management, patch management, remote system access, and basic features including orchestration and monitoring. The product has a single user interface and views of the associated components.
Of course my brief writeups don’t touch on the depth of the research, including challenges and target persona who should evaluate these technologies as part of a IT Operations Management software strategy. Sorry the in depth research is for our subscribers:
Don’t worry we are hard at work to deliver the Cool Vendors in APM this year, we expect that to hit shortly.