Jonah Kowall

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Jonah Kowall
Research Vice President
3.5 years with Gartner
20 years IT industry

Jonah Kowall is a research Vice President in Gartner's IT Operations Research group. He focuses on application performance monitoring (APM), Unified Monitoring, Network Performance Monitoring and Diagnostics (NPMD), Infrastructure Performance Monitoring (IPM), IT Operations Analytics (ITOA), and general application and infrastructure availability and performance monitoring technologies. Read Full Bio

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Picking and extending a strategic availability and performance monitoring vendor

by Jonah Kowall  |  December 7, 2012  |  3 Comments

Sorry for the long delay between posts, between the Gartner Symposium and Data Center conferences I have been busy presenting and meeting with clients. I have been hard at work with several research items, look for upcoming research in the Network Performance Monitoring space, with a specific focus on VoIP and unified communications monitoring and management.

When building an architecture, and forward looking strategy for availability and performance monitoring selecting a strategic provider is often a good plan. This eliminates the need to do all of the integration and technology selection yourself, especially in areas with limited business value (normally associated with fault monitoring technologies). The research note I have published discusses these approaches, and also performs a rating of the vendors who provide these larger technology packages. In addition to those vendors I have included some of the growing or emerging vendors who are building a more complete vision of availability and performance monitoring. This research takes the following technology category types:

  1. BSM
  2. ECA
  3. IT Operations Analytics
  4. Capacity Planning
  5. OS monitoring (Windows and Unix)
  6. Network Fault
  7. Network Performance
  8. APM (End user experience monitoring, transaction mapping, and deep dive)
  9. Database
  10. Storage
  11. Virtualization
  12. Public Cloud

We then compared the product lists in terms of SaaS delivery capabilities, and the integration and ease of deployment.

We rated them with the following high level rankings: Strong, Competitive, Competitive in self-selected subset, Weak, and N/A

The following vendors were rated in these categories:

Big-4 : BMC, CA, HP, IBM

Technology Stack Providers: Microsoft, Oracle, VMware, Dell (Quest)

Best of breed : Compuware, EMC, Ipswitch, ManageEngine, Netscout, OPNET, SolarWinds

This research complements a similar but broader document my colleague Ronni Colville published a couple weeks prior : Shifts in ITOM Include New Key Players. She opted to include fewer vendors, but a much larger array of IT Operations Management technologies. The availability and performance monitoring research can be found here (sorry only Gartner clients) : Deploy a Multivendor Strategy for Availability and Performance Monitoring 




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3 responses so far ↓

  • 1 Graham Gillen   December 10, 2012 at 2:55 pm

    Thanks for the latest research notes Jonah. Working with some of the largest banks and telcos out there, Netuitive would agree with you 100% that these companies don’t have heterogeneous environments. That’s why Netuitive has had such great success using advanced IT operations analytics to analyze and correlate all these data sources – including business metrics. If you haven’t seen it, this case study video shows one of our customers doing exactly this, correlating data from Oracle OEM, CA APM, CA eHealth, and Compuware. People are solving the problem you describe today very successfully with Netuitive.

  • 2 Jonah Kowall   December 10, 2012 at 3:27 pm

    Completely agree with you that integration tooling is something which can help. The organization must be mature enough (and have funding) to be able to introduce advanced analytic technologies.

  • 3 Graham Gillen   December 10, 2012 at 8:25 pm

    By the way, I mean to say “companies don’t have homogeneous environments.”

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