Jonah KowallAs many IT organizations go through the adventure of Application Performance Monitoring (APM), they have to start small and think big. There is immense value in understanding the end-user experience (EUM) of your users as they access applications. What was once done with simple synthetic or robotic monitoring has graduated to understand the user fully, not just from a network perspective, but also from a device or access point perspective. I have published a research note titled “End-User Experience Monitoring in APM: Past, Present and Future” which discusses this critical dimension of APM. There is discussion of where we came from, and where we are headed. There are some technical aspects of browser monitoring which are discussed including emerging standards. Most IT organizations are still implementing EUM, and many that have had EUM tools have started to think and implement tools to cover some of the other dimensions of APM.
Happy belated new year, and I wish you all a fantastic 2012.
Feel free to follow me on Twitter : @jkowall
Category: Uncategorized Tags:
9 responses so far ↓
1 Neil MacDonald January 15, 2012 at 3:10 pm
Jonah,
Similar demands from the information security side of things for detailed application and user monitoring. Information security has a different set of interests than operations, but both have a shared interest in providing resilent access to critical business assets (systems and information).
One of the big opportunities I see over the next 3-5 years is the use of a common eventing/monitoring system with shared data across information security and operations – e.g. Accelops and Tango04
You’ll like this blog post:
http://blogs.gartner.com/neil_macdonald/2011/04/27/if-detection-is-security-101-why-do-we-keep-getting-nailed-with-apts/
Neil MacDonald
Gartner Information Security, Privacy and Risk Research
2 freight January 17, 2012 at 12:14 pm
This post is different from what I read on most
blog. And it have so many valuable things to
learn
thanks
3 Weekend must-read articles #1 | Royal Pingdom March 9, 2012 at 1:18 pm
[...] The future of End-User Experience Monitoring – The core of Application Performance Monitoring: Jonah Kowall at Gartner has published a new research note, discussing this critical aspect of APM. [...]
4 Hotel Papaho March 10, 2012 at 4:47 am
Hotel Papaho…
Hotel papaho…
5 APM vs NPM. 2nd Round K.O. - AppDynamics: The APM Blog March 12, 2012 at 6:52 pm
[...] to monitor server side processing and network time is the ability to monitor end user performance. Jonah Kowall from Gartner pointed out, observing performance from the browser side is not visible from a network perspective. When NPM [...]
6 forex trading March 29, 2012 at 5:47 am
forex news…
After research a number of of the blog posts in your website now, and I actually like your manner of blogging. I bookmarked it to my bookmark web site listing and will probably be checking back soon. Pls take a look at my website online as effectively …
7 houston garage door repair March 30, 2012 at 5:11 pm
Wow, fantastic information layout! How long have you been informationging for? you made informationging look easy. The overall look of your website is fantastic, let alone the content!
8 Wii controller review March 31, 2012 at 5:34 pm
Current Blogroll Additions………
[...]usually posts some incredibly interesting stuff like this. If you’re new to this site[...]………
9 Datacenter Acceleration - Mary E. Shacklett - Monitoring End-User Experience Is a Must January 22, 2013 at 4:56 pm
[...] experience (EUM) of your users as they access applications," Gartner research director Jonah Kowall wrote in a blog post this month. "What was once done with simple synthetic or robotic monitoring has graduated to [...]
Leave a Comment