Jim Sinur

A member of the Gartner Blog Network

Entries Categorized as 'IT Governance'


Let’s Leverage Process to Cross Cultures:

by Jim Sinur  |  February 21, 2012  |  Submit a Comment

Recently it dawned on me that processes seem to traverse cultures in ways that language can’t. We would all pretty much agree that art and music appeal to the human in us all and tends to communicate at a level that linguistics doesn’t. There is a parallel between processes and art and/or music. The Thesis: [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Social Strategic Planning Success Technology Virtualization Visibility     Tags: , , , , , , ,

Gartner BPM Summit in Baltimore: The Early Bird Gets the Worm

by Jim Sinur  |  February 9, 2012  |  Submit a Comment

You can get the early bird special of $300.00 off, if you act now. Budgets are fresh and you need process innovation for revenue generation and cost optimization. Don’t Think about it too long. Check it out !  http://www.gartner.com/technology/summits/na/business-process/ This opportunity ends on March 2nd, so don’t get caught posing   See the link for [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Simulation Social Strategic Planning Success Technology Virtualization Visibility Windows 7     Tags: , , , , , , , , , , , ,

Success Snippet: Managing Work Complexity with Process

by Jim Sinur  |  January 30, 2012  |  2 Comments

A common challenge that faces organizations is how to match right people to the work on the plate at any moment in time. Because many of the work items that hit BPM are long running in nature and requires a varied skillset to complete, the complexity of doling out and dynamically adjusting work loads is [...]

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Category: BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Simulation Strategic Planning Success Technology Virtualization Visibility     Tags: , , , , , , , , , ,

Success Snippet: Intelligent Business Operations; Leveraging the iBPMS for Mass Personalization

by Jim Sinur  |  January 23, 2012  |  2 Comments

In a past success snippet on Intelligent Business Operations (IBO), I shared how linking an iBPMS to the “internet of things” through visible and intelligent tagging . See http://blogs.gartner.com/jim_sinur/2012/01/10/success-snippet-intelligent-business-operations/   This time I want to share a story about configuration and personalization. The industry is healthcare again, but there will be other industries for future posts. [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Social Strategic Planning Success Technology Virtualization Visibility     Tags: , , , , , , , , , , ,

Dave McCoy on BPM

by Jim Sinur  |  January 19, 2012  |  4 Comments

It’s nice to have a boss that really understands the area he manages. This is worth a listen especially if you are contemplating coming to any one of our BPM Summits in 2012. This is an Interesting video introducing the theme we have this year about BPM and Change. Organizations are now using BPM to [...]

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Category: Applications BPM Business Process Improvement Challenges EA IT Governance Optimization Simulation Social Success Technology Visibility     Tags: , , , , , , , , , , ,

Success Snippet: BPM and Culture Change

by Jim Sinur  |  January 16, 2012  |  2 Comments

We all know that changing peoples work habits is a challenge. Imagine having a group of high level executives that are used to “ the good old boys” network for doing business where everything was done because of a personal relationships and very manual. Enter BPM and the visibility it provides. The Business Problem: This [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Green IT Governance Innovation Optimization Social Strategic Planning Success Technology Visibility     Tags: , , , , , , , ,

Success Snippet: Intelligent Business Operations

by Jim Sinur  |  January 10, 2012  |  8 Comments

I call this one “real time resource management”. One of the challenges, for organizations, going forward is how to dynamically balance resources for client satisfaction and optimization. This innovative use of simulation and “the internet of things” together really points to one of the future directions of the intelligent business process management suite (iBPMS).  This [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Simulation Strategic Planning Success Technology Visibility     Tags: , , , , , , , , , , ,

2011: A Year in Review for Me

by Jim Sinur  |  December 29, 2011  |  Comments Off

Boy, last year went faster than ever, but it is one I want to put in the rear view mirror as I had a challenging year personally. However, BPM was still on the grow with the emphasis on mobile, social and cloud. Next year looks to be exciting with the emergence of the intelligent BPMS [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Simulation Social Strategic Planning Success Technology Virtualization Visibility     Tags: , , , , , , , , , ,

Success Snippet: Business Rules for Hyper Time to Market

by Jim Sinur  |  December 20, 2011  |  1 Comment

I like to call this one” T2M squared” because of the leverage applied to gain and maintain speed. This organization provides a rating service that can be customized and leveraged by other organizations. This means they offer several versions of standard online ratings that can be customized for each provider(their clients)which, in turn, can be [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA Green IT Governance Innovation Optimization Strategic Planning Success Technology Virtualization Visibility     Tags: , , , , , , , , ,

Success Snippet: Mobile BPM Leveraged for a Quality Experience and Increased Revenue

by Jim Sinur  |  December 12, 2011  |  3 Comments

This is another in the success snippet series to let folks know about successful BPM implementations. This time the industry is retail and the benefits grew beyond the initial plan to increase cross marketing and bettering the customer experience to yielding higher revenue. This retail organization is in over 50 countries with over 15,000 retail [...]

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Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green IT Governance Innovation Optimization Social Success Technology Uncategorized Virtualization Visibility     Tags: , , , , , , , ,