Jim SinurBecause of business pressures, we can’t just do things the same way anymore. Organizations have to increase their situational awareness, sharpen their decisions, and quickly respond with goal directed adjustments and results. I expect to see the advent of more IBO supported by an intelligent business process management suite(iBPMS) starting with leading edge organizations and eventually permeating many organizations over time. This is a real change for organizations attempting to leverage intelligent, agile and responsive processes. I even see this tying to the “Internet of Things” where identification and intelligence is leveraged in new and innovative processes.
![MC900438747[1]](http://blogs.gartner.com/jim_sinur/files/2012/01/MC9004387471.jpg)
The iBPMS: Really?
With the emergence of social, mobile, presence and the cloud more people intelligence can be mustered to decisions, policies/rules, goals and radical process improvements instead of just polishing the stones (necessary, but not sufficient). In addition, machine intelligence can be embedded and/or surround processes to assist the humans in a near real time fashion. While both of these trends will be strong for 2012 and beyond, the addition of context sensitivity/pattern recognition will be enhanced to detect expected and unexpected conditions in and around the processes. This will allow businesses to be intelligently reactive and proactive in certain situations. The iBPMS contains strong aspects of all three, so this will become reality for some in 2012 and many in the up coming future. If you want to read Gartner’s view of the iBPMS see the following blogs and the research note entitled “Selection Criteria Details for Intelligent Business Process Management Suites”, published November 17th, 2011 as G00219274.
Additional reading:
http://blogs.gartner.com/jim_sinur/2011/08/08/next-gen-bpm-making-your-processes-smarter/
http://blogs.gartner.com/jim_sinur/2011/08/23/next-gen-bpm-eye-candy-for-all/
http://blogs.gartner.com/jim_sinur/2011/08/15/next-gen-bpm-encouraging-your-processes-to-listen/
Net; Net:
The iBPMS is not for every organization, at the moment, but sooner of later organizations will be pushed to add intelligence to their processes, even if it is adding real time BI. For organizations that are not interested in adding intelligence into their processes, the traditional markets of BPMS, workflow and integration can help organizations to save money and make progress. Over time the business pressure will drive organizations to the iBPMS.
Category: Applications BPM Business Process Improvement Business Rules Challenges Cloud EA ERP Green Innovation Optimization Simulation Social Strategic Planning Success Technology Virtualization Visibility Tags: BPM, business, Business Process Improvement, Business Rules, Decision Management, events, Green, Optimization, Process Improvement, Process Management, Simulation, Social, symposium
5 responses so far ↓
1 ian gotts January 3, 2012 at 9:46 am
I can see that continung financial and regulatory pressures in 2012 will bring BPM to the fire. But BPM that is morphing as you suggest into Intelligent BPM.
But for many organisations they need to get the basics in place; process culture, clear and consistent definition of operations, business being equal partners with IT.
For vendors of BPM technology 2012 is the year of accelerating consolidation which is great for the ‘gorilla’s but could spell doom for niche players.
2 Ben Farrell January 4, 2012 at 2:24 pm
Jim – At Appian, we’re seeing that even for those organizations coming late to the BPMS party, the \Mobile, Cloud, Social\ revolution is making it possible to jump right to the iBPMS cutting edge. Making the iBPMS equation of Process + Real-time Intelligence + Complex Event Processing universally accessible on any device and easily consumable through a simple interface is accelerating IBO as a reality (beyond just a strategy to shoot for). Glenn Smith, one of our principal consultants, recently published a paper examining Gartner’s IBO concept (from a BPM perspective, of course) that can be read at http://ap.pn/uzt4Tl.
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