Jim SinurOver the holiday period, I was thinking back to the contributions that BPM has had over the last decade. I was pretty impressed with the savings and quality processes I heard about in the past years. I thought it would be good to start a discussion on the expectations for BPM for the next decade and decided to take a shot at predicting the impact of BPM for the next ten years. What will the next ten years bring for those that embrace BPM?
![MC900437059[1]](http://blogs.gartner.com/jim_sinur/files/2011/01/WindowsLiveWriterTop5BPMImpactsfortheNextDecade_FF16MC9004370591_2.png)
Here is my list of the Top 5 for the next ten years:
1. BPM will Continue to Deliver Savings:
BPM, with very little investment, can deliver savings. It matters little if you start with modeling or measurement, but the savings are usually there. It seems the more you invest, the more you get with the right guidance and skill sets. Many organizations have been successful with BPM and I expect more of the same.
2. BPM will Appeal to New Audiences:
As leading organizations show the benefits flow from BPM, more organizations are attracted to BPM. With the advent of BPM in the cloud, the popularity of Visio and/or SharePoint, the popularity of jump start templates on popular/leading BPM providers, open source-like BPM providers and the promotion of BPM by power vendors, BPM is attracting new audiences. Medium to small businesses are starting to kick the tires of BPM.
3. BPM will Deliver Better Workforce Management
With the advent process intelligence that give visual and descriptive analytics and the inclusion of proven analytics providing advice via prescriptive analytics, one can expect BPM to help leverage and extend our businesses workforce. I expect BPM to reach to knowledge workers and outside the traditional boundaries of companies into value chains.
4. BPM will Deliver High Quality Processes
Because of the visibility and the culture of process improvement that BPM brings, the expectation that process will be used to improve quality is a realistic expectation. BPM combined with process intelligence can be used to move from best practices of today to the evolving best practices of tomorrow. Because of the dynamic features of many BPM technologies, real time governance and improvement are possible.
5. BPM Will Help With New Business Innovation
Businesses are finding new ways to leverage dynamic and adaptable processes that can shift to meet changing needs and demands while staying profitable. Some organizations are using BPM to assist their public image in the collective and/or with their constituents including customers. I really look forward to watch this emerge going forward.
BPM is about to kick into a new phase this coming decade and I feel privileged to have a front row seat. What are your thoughts now that I have shared mine?
Category: Applications BPM Business Process Improvement Business Rules Cloud Optimization Social Tags: BPM, Business Rules, Optimization, Process Improvement, Process Management, Social
8 responses so far ↓
1 Tweets that mention Top 5 BPM Impacts for the Next Decade -- Topsy.com January 3, 2011 at 9:55 pm
[...] This post was mentioned on Twitter by Jaisundar_, Suvish Viswanathan and others. Suvish Viswanathan said: Top 5 BPM Impacts for the Next Decade: Over the holiday period, I was thinking back to the contributions that BP… http://bit.ly/h2dxpT [...]
2 Simone Cicero January 4, 2011 at 10:53 am
Ciao Jim,
sure BPM adoption will ramp up but BPM is expected to change dramatically in three different directions:
- usability and ease
- capability to mash up SaaS and interwork with SaaS paradigm
- include new paradigms for distributed networks and IoT
My 2 cents
3 Tweets that mention Top 5 BPM Impacts for the Next Decade -- Topsy.com January 4, 2011 at 11:12 am
[...] This post was mentioned on Twitter by Gartner and others. Gartner said: Top 5 #BPM Impacts for the Next Decade, Jim Sinur, on his blog. http://bit.ly/eSUWP1 #Gartner [...]
4 Scott Menter January 4, 2011 at 2:34 pm
In order to achieve items 3 and 4, it’s going to be necessary to include time as an explicit dimension of business process modeling within BPM solutions. Workforce management is very much a time-focused activity, and certainly the “prescriptive analytics” you cite are going to rely heavily on an analysis of historical and current execution time information. Similarly, “process intelligence” is achieved in part through anticipation of, and proactive response to delays (or early completions) within the process.
5 Rawad Rahmé January 4, 2011 at 4:01 pm
We at Sekimia believe that BPM is a mandatory bridge towards information security and business continuity. It is a splendid opportunity to provide common goals and to bring people from many sectors and levels of the organization into a positive collaboration. BPM shall become in the next years the corner stone for efficient information security and business continuity governance schemes.
6 Scott Armstrong January 4, 2011 at 4:11 pm
Hi Jim -
Glad to finally read a posting on the impact/value direction of BPM vs. another feature based trends dialogue. End goals are what are important, organizations should select methods and tools which will satisfy these goals rather than the next buzz talk — your expertise is evident.
Scott
7 Process Innovation is Happening: One Example January 10, 2011 at 10:55 am
[...] Jim Sinur is a vice president in Gartner Research after a short stint with a BPM vendor. Prior to that, Mr. Sinur was with Gartner 15 years and helped establish the BPI/BPM areas at Gartner and is considered a thought leader. His research and areas… Read Full Bio Coverage Areas: ← Top 5 BPM Impacts for the Next Decade [...]
8 Suresh Sambandam January 11, 2011 at 12:57 am
I would add a 6th one:
BPM will converge and possibility merge with APaaS (Application Platform-as-a-Service)!