Jim Sinur

A member of the Gartner Blog Network

Jim Sinur
Research VP
2 years at Gartner
42 years IT industry

Jim Sinur is a vice president in Gartner Research after a short stint with a BPM vendor. Prior to that, Mr. Sinur was with Gartner 15 years and helped establish the BPI/BPM areas at Gartner and is considered a thought leader. His research and areas… Read Full Bio

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Business Analysts: From the Grease Pits to the Front Seat of Process

by Jim Sinur  |  December 16, 2009  |  2 Comments

Business Analysts are in for an exciting ride as they move to being more analytical over time. Today business analysts are the grease that helps out operationally. They create and run reports, they collect requirements and documents them, manage the idiosyncrasies of Share Point and in some cases manage local servers, printers et al. This is good stuff, but not sufficient going forward.

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The future will be asking more of business analysts. They will be front and center as a key role in defining and maintaining the processes. This will mean that business analysts will be a key cog in the business of business process improvement.

From reacting to problems to demonstrating the power of proactive processes

From gathering requirements to translating and amplifying them

From running performance reports to performing reviews of process performance

From documenting work to discovering and sharing best process practices

From responding to exceptions to simulating alternative solutions and scenarios

From responder to IT projects to the coordinator between process owners & IT

From the last to know to the first to know working process consistency and outcomes

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Category: BPM Business Process Improvement     Tags:

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