Comments on: What are the Hot Questions in BPM? http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/ A member of the Gartner Blog Network Tue, 07 Feb 2012 18:21:18 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: James MacDonald http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/comment-page-1/#comment-2851 James MacDonald Fri, 30 Oct 2009 07:41:53 +0000 http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/#comment-2851 On the question of getting started... what I have experienced that seems to work is to make sure enough time (more than you would initially think) is allocated for user acceptance testing and revisiting the process design to tweak and change until it suits the users actual way of working rather than implementing a business analyst theoretical version of the process. individual end-users have lots of nuggets of know-how that needs to be discovered and workied into the process for it to be effective... On the question of getting started… what I have experienced that seems to work is to make sure enough time (more than you would initially think) is allocated for user acceptance testing and revisiting the process design to tweak and change until it suits the users actual way of working rather than implementing a business analyst theoretical version of the process. individual end-users have lots of nuggets of know-how that needs to be discovered and workied into the process for it to be effective…

]]> By: Jim Sinur http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/comment-page-1/#comment-2834 Jim Sinur Tue, 27 Oct 2009 19:10:29 +0000 http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/#comment-2834 Elsie Olding has written an excellent documnet on how to get started. I will be presenting some materials at the business rules forum on Nov 3rd in Vegas. It's called BPM: The First 100 days. Maybe I'll see you there :) Elsie Olding has written an excellent documnet on how to get started. I will be presenting some materials at the business rules forum on Nov 3rd in Vegas. It’s called BPM: The First 100 days. Maybe I’ll see you there :)

]]> By: Terry Schurter http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/comment-page-1/#comment-2833 Terry Schurter Tue, 27 Oct 2009 18:57:41 +0000 http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/#comment-2833 Great post Jim, thanks for sharing! I am personally finding one question that keeps circling around the world of BPM and that still seems to be a real challenge for many people. 1 – How do I get started? (sound familiar?) However, in this case the question is really about what steps to take prior to implementing technology behind BPM. The challenge is the gap between implementing an elegantly designed process with technology and coming up with that “elegant process design” that will actually deliver the goods (one of the topics I cover in my recent book with Peter Fingar). The fact of the matter is that moving from the “as is” to the “to be” elegant process design remains more of an art than a science – with lots of opinions on the best way to get there. It’s kind of like the movie The Matrix... it’s the question that drives us mad! Terry Schurter Great post Jim, thanks for sharing!

I am personally finding one question that keeps circling around the world of BPM and that still seems to be a real challenge for many people.

1 – How do I get started? (sound familiar?)

However, in this case the question is really about what steps to take prior to implementing technology behind BPM. The challenge is the gap between implementing an elegantly designed process with technology and coming up with that “elegant process design” that will actually deliver the goods (one of the topics I cover in my recent book with Peter Fingar). The fact of the matter is that moving from the “as is” to the “to be” elegant process design remains more of an art than a science – with lots of opinions on the best way to get there. It’s kind of like the movie The Matrix…

it’s the question that drives us mad!

Terry Schurter

]]> By: Tweets that mention What are the Hot Questions in BPM? -- Topsy.com http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/comment-page-1/#comment-2829 Tweets that mention What are the Hot Questions in BPM? -- Topsy.com Tue, 27 Oct 2009 02:46:49 +0000 http://blogs.gartner.com/jim_sinur/2009/10/26/what-are-the-hot-questions-in-bpm/#comment-2829 [...] This post was mentioned on Twitter by Binder Donedat and The Tech Gang, Jim Sinur. Jim Sinur said: Hot BPM questions in the last three weeks http://bit.ly/gTnzQ [...] [...] This post was mentioned on Twitter by Binder Donedat and The Tech Gang, Jim Sinur. Jim Sinur said: Hot BPM questions in the last three weeks http://bit.ly/gTnzQ [...]

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