Jim Sinur

There is an emerging debate around the interaction of processes and rules that will be fun to explore. I’m sure folks will have their opinions on this one. There are folks that believe that effective processes will leverage rules to attain positive goals and outcomes. There are others that would say that rules govern processes [...]

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I must have a sign on me that says “kick me”, because I ran into another set of bad processes in the real world. See past broken process posts:
http://blogs.gartner.com/jim_sinur/2009/07/13/another-broken-process-will-it-never-end/
http://blogs.gartner.com/jim_sinur/2009/05/06/everybody-is-the-victim-of-a-poor-process/
http://blogs.gartner.com/jim_sinur/2008/09/19/broken-promises-and-broken-processes-speak-your-onions/
This one really got me down because it happened at one of my more favorable times. I like “New”. Examples include new grandchildren, new friends, new business [...]

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Even as BPM is proving itself as a driver for increased productivity and reduced costs, it will have to look to the next horizon to fully exploit its full value to organizations. Today BPM is leveraging structured processes and the result has been fantastic to date. BPM will have to keep moving to new frontiers. [...]

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There is a communication gap between BPM professionals and top management that has to be spanned in order to help your organization to further process efforts. BPM types erroneously think that is obvious to top management that processes are essential to the operations of an organization’s at a minimum and an organizational differentiation at the [...]

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Complimentary BPM Podcast
Listen to Gartner Research Director, Elise Olding, and VP of Consulting, the Table Group, Jeff Gibson, discuss the main dysfunctions of a team and recommendations for how BPM teams can stay on track to be successful in today’s economic environment.
http://www.gartnerinfo.com/bpm8lg/

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This is going to be one of those controversial discussions, so I’m ready for the flack. There is a movement that is out there that is about to break loose and it involves business professionals building their own processes and applications because they can. IT is in a difficult position in that they can’t stop [...]

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Two hero’s of mine have combined some really important thoughts about how emotional BPM can become and we need to consider how people really feel during our BPM efforts. Daryl Plummer, gifted artist and thinker, has provided a cool cartoon to illustrate the problem(see below). Elise Olding, one of the most practical and experienced BPM [...]

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I know I’m going to step on some toes with this one, but I will pursue this one anyhow as it is getting to a point of being ridiculous. Over time I am growing to find this kind of stuff eating away at my time and patience. Maybe just writing this blog will discharge my [...]

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I wrote on SharePoint last November and indicated that it would be a great place to start process work and threw in some counter points for thought.
http://blogs.gartner.com/jim_sinur/2008/11/11/microsofts-sharepoint-is-a-virus-infecting-bpm/
It is really clear that process work is flourishing because of SharePoint. Almost all of the organizations I talk to have activity going on in SharePoint. I am getting [...]

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