Jim Sinur

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Archives for September, 2009


Process or the Business Rule: Who Wears the Crown?

by Jim Sinur  |  September 23, 2009  |  7 Comments

There is an emerging debate around the interaction of processes and rules that will be fun to explore. I’m sure folks will have their opinions on this one. There are folks that believe that effective processes will leverage rules to attain positive goals and outcomes. There are others that would say that rules govern processes [...]

7 Comments »

Category: BPM Business Process Improvement Business Rules     Tags: ,

The Saga of Broken Processes Continues

by Jim Sinur  |  September 21, 2009  |  10 Comments

I must have a sign on me that says “kick me”, because I ran into another set of bad processes in the real world. See past broken process posts: http://blogs.gartner.com/jim_sinur/2009/07/13/another-broken-process-will-it-never-end/ http://blogs.gartner.com/jim_sinur/2009/05/06/everybody-is-the-victim-of-a-poor-process/ http://blogs.gartner.com/jim_sinur/2008/09/19/broken-promises-and-broken-processes-speak-your-onions/ This one really got me down because it happened at one of my more favorable times. I like “New”. Examples include new grandchildren, [...]

10 Comments »

Category: BPM Business Process Improvement Business Rules     Tags: ,

Tapping into Collective Knowledge Will Drive Unstructured Process Activity

by Jim Sinur  |  September 16, 2009  |  3 Comments

Even as BPM is proving itself as a driver for increased productivity and reduced costs, it will have to look to the next horizon to fully exploit its full value to organizations. Today BPM is leveraging structured processes and the result has been fantastic to date. BPM will have to keep moving to new frontiers. [...]

3 Comments »

Category: BPM Business Process Improvement Business Rules Green Optimization Simulation     Tags: , , ,

Making the CXO Connection Work for BPM

by Jim Sinur  |  September 14, 2009  |  1 Comment

There is a communication gap between BPM professionals and top management that has to be spanned in order to help your organization to further process efforts. BPM types erroneously think that is obvious to top management that processes are essential to the operations of an organization’s at a minimum and an organizational differentiation at the [...]

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Category: BPM Business Process Improvement     Tags:

Keeping BPM Teams Moving Forward

by Jim Sinur  |  September 11, 2009  |  Comments Off

    Complimentary BPM Podcast Listen to Gartner Research Director, Elise Olding, and VP of Consulting, the Table Group, Jeff Gibson, discuss the main dysfunctions of a team and recommendations for how BPM teams can stay on track to be successful in today’s economic environment. http://www.gartnerinfo.com/bpm8lg/

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Category: BPM Business Process Improvement     Tags:

The Secret is Out: The Business is Building Processes and Applications

by Jim Sinur  |  September 10, 2009  |  12 Comments

This is going to be one of those controversial discussions, so I’m ready for the flack. There is a movement that is out there that is about to break loose and it involves business professionals building their own processes and applications because they can. IT is in a difficult position in that they can’t stop [...]

12 Comments »

Category: BPM Business Process Improvement Business Rules Optimization     Tags: , ,

BPM is not Always Logical: Emotions Have to be Considered

by Jim Sinur  |  September 8, 2009  |  1 Comment

  Two hero’s of mine have combined some really important thoughts about how emotional BPM can become and we need to consider how people really feel during our BPM efforts. Daryl Plummer, gifted artist and thinker, has provided a cool cartoon to illustrate the problem(see below). Elise Olding, one of the most practical and experienced [...]

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Category: BPM Business Process Improvement     Tags:

Twitter-Trivia and Minutia-Trivia; The Bane of Today’s World

by Jim Sinur  |  September 3, 2009  |  2 Comments

I know I’m going to step on some toes with this one, but I will pursue this one anyhow as it is getting to a point of being ridiculous. Over time I am growing to find this kind of stuff eating away at my time and patience. Maybe just writing this blog will discharge my [...]

2 Comments »

Category: BPM Business Process Improvement Business Rules Green Optimization Simulation     Tags: , , , ,

It’s Clear: Microsoft’s SharePoint Starts Many Process Efforts

by Jim Sinur  |  September 1, 2009  |  2 Comments

I wrote on SharePoint last November and indicated that it would be a great place to start process work and threw in some counter points for thought. http://blogs.gartner.com/jim_sinur/2008/11/11/microsofts-sharepoint-is-a-virus-infecting-bpm/ It is really clear that process work is flourishing because of SharePoint. Almost all of the organizations I talk to have activity going on in SharePoint. I [...]

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Category: BPM Business Process Improvement     Tags: