Jim Sinur

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BPM Awards: The Early Returns

August 24th, 2009 · 3 Comments

We have selected the BPM award winners and we are in the process notifying the winners, so we can put out a press announcement this week. We have an award for “The Best BPM Journey”, “The Best BPM Bottom Line” and “Out of the BPM Box Delivery”. While I can’t tell you who the winners, honorable mentions and finalists are at the moment, I can share some astounding statistics.

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First of all, we received a record number of entries for a brand new awards program. We received 32 entries and had others clamoring to enter beyond the “drop dead date”. Of the 32, 21 submitted some return on investment numbers (ROI) and nine did not include hard benefits.

We were encouraged that the sponsorship of BPM programs/projects is high up in the organization. The breakdown included 15 at the CEO level, five at the CX team level and seven at the Executive/Senior VP level. This means 84% of the entrants had some form of top management sponsorship. The BPM maturity levels (according to the Gartner Maturity Model) were high (22 were at level 3 or above). This means there are efforts going on beyond initial implementations to incremental improvement. We had a great vendor representation with 17 unique vendors, but the judgment was vendor independent. In fact four entries had no vendors involved.

I was really encouraged by the financial returns. Of the 21 companies submitting financial results 12 had break even results less than a year (an impressive 57%). The size of the benefits were also impressive in that 16 (76%) had greater than one million dollars in benefits. There were several with double digit millions in benefits. This certainly noteworthy and will be exciting to hear about at our upcoming BPM conference in Orlando from October 5-7, 2009.

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Tags: BPM · Business Proces Improvement

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