Comments on: Getting Painted in a Corner by Structured Business Processes?

By: Don’t Let the Winds of Change Blow BPM Away

Don’t Let the Winds of Change Blow BPM Away — Wed, 03 Feb 2010 16:30:48 +0000

[...] http://blogs.gartner.com/jim_sinur/2009/08/06/getting-painted-in-a-corner-by-structured-business-pro... [...]

By: The Drum Beat for BPM Usability Continues

The Drum Beat for BPM Usability Continues — Mon, 12 Oct 2009 21:02:15 +0000

[...] See for a previous posting on unstructured processes http://blogs.gartner.com/jim_sinur/2009/08/06/getting-painted-in-a-corner-by-structured-business-pro... [...]

By: Jim Sinur

Jim Sinur — Fri, 07 Aug 2009 19:30:16 +0000

Actually the choir is quite small these days; maybe a barbershop quartet.

By: Garth Knudson

Garth Knudson — Fri, 07 Aug 2009 16:42:51 +0000

Jim, you’re preaching to the choir. Knowledge Workers are essential spokes to finding and gathering imformation essential to process execution. However, adding them to the process definition can be difficult becuase the knowledge required often depends on who is asking and what they need. As a result, selecting the right knowledge worker becomes a dynamic exercise that ends of breaking the structured process scenario. We’ve made great progress in this area, allowing organizations to either “punch out” of structured processes into dynamic tasks or initiate a dynamic task without any prior modeling. You’re right in that BPM can and should apply to both structured and unstructured processes.