Comments on: A Toolbox Approach to BPM Methods is Best. http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/ A member of the Gartner Blog Network Tue, 07 Feb 2012 18:21:18 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Sylvain Astier http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/comment-page-1/#comment-1819 Sylvain Astier Mon, 03 Aug 2009 23:49:24 +0000 http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/#comment-1819 I am pro-toolbox as well. What you call the "Pure Methods" I regard as "Raw Methods." For the creation of one's own toolbox, one must consider the input material. A wise man once said that previous success is a recipe for failure. The assumption is that a business is a chaotic environment and therefore similar causes might have extremely different consequences. So, intuitively, I would assume that every raw method needs further analysis and customization before it can be enacted and undergo improvement cycles. Still, it is a difficult and context-dependent decision. For instance, in health care, they have to follow strict protocols, and as a patient I would feel much better if they weren’t locally interpreted and customized. Sylvain Astier Product Manager, BPM Axway I am pro-toolbox as well. What you call the “Pure Methods” I regard as “Raw Methods.” For the creation of one’s own toolbox, one must consider the input material. A wise man once said that previous success is a recipe for failure. The assumption is that a business is a chaotic environment and therefore similar causes might have extremely different consequences. So, intuitively, I would assume that every raw method needs further analysis and customization before it can be enacted and undergo improvement cycles.

Still, it is a difficult and context-dependent decision. For instance, in health care, they have to follow strict protocols, and as a patient I would feel much better if they weren’t locally interpreted and customized.

Sylvain Astier
Product Manager, BPM
Axway

]]> By: Jim Sinur http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/comment-page-1/#comment-1706 Jim Sinur Fri, 17 Jul 2009 13:20:28 +0000 http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/#comment-1706 Thomas, I was talking more methods than tools, but I can see the same anology applying to tools. There are different kinds of BPM technologies, not just a BPMS. The latest features in the BPMSs are now supportnig a greater variety of process types going forward, however/ I am afraid of wholesale BPR as well, but some times it's necessary. Jim Thomas,

I was talking more methods than tools, but I can see the same anology applying to tools. There are different kinds of BPM technologies, not just a BPMS. The latest features in the BPMSs are now supportnig a greater variety of process types going forward, however/ I am afraid of wholesale BPR as well, but some times it’s necessary.

Jim

]]> By: Thomas J. Olbrich http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/comment-page-1/#comment-1704 Thomas J. Olbrich Fri, 17 Jul 2009 07:29:54 +0000 http://blogs.gartner.com/jim_sinur/2009/07/16/a-toolbox-approach-to-bpm-methods-is-best/#comment-1704 Jim, isn't the problem though that while many companies have become accomplished at using their BPM toolbox, they are starting to wonder if their tools are still the right ones? I would have thought that a change of toolset - depending on what needs to be accomplished - might provide a better perspective than relying on tried and tested toolsets which don't adress current problems. The strategy of sticking to one toolset might explain the re-emergence of BPR, which sends shivers down my spine as this particular approach does anything but improve flexibility and allow for management of processes. What's needed is more transparancy about which toolset to use under which circumstances. Otherwise any initiative is bound to create motion instead of progress. (Just my two cents worth) Thomas Jim,
isn’t the problem though that while many companies have become accomplished at using their BPM toolbox, they are starting to wonder if their tools are still the right ones?

I would have thought that a change of toolset – depending on what needs to be accomplished – might provide a better perspective than relying on tried and tested toolsets which don’t adress current problems.

The strategy of sticking to one toolset might explain the re-emergence of BPR, which sends shivers down my spine as this particular approach does anything but improve flexibility and allow for management of processes.

What’s needed is more transparancy about which toolset to use under which circumstances. Otherwise any initiative is bound to create motion instead of progress.

(Just my two cents worth)

Thomas

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