Jim Sinur

On one of my early BPM projects, we had to create specific workbenches by skill level. Initially we had specific workbenches for underwriters, advanced underwriters and underwriter managers. The idea was to aggregate and customize a workbench with all necessary work lists, applications and specialty content/tools easily available in predetermined areas on an interface. This [...]

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I have had a chance to reflect this past week as I’ve been on holiday in the Boston area on the Cape and attending my sons wedding this last weekend. It occurred to me that BPM has reached a critical juncture where is going to really take off or shrink back for another day. We [...]

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Quite often process managers find them selves in situations where they have to deal with changing conditions that may require optimizing resources across a business process. For instance a manager might face more cases than expected that require more senior people to deal with them in a narrow time window.. This means that the process [...]

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Being on holiday gives me different perspectives. I’m in New England getting ready for my sons wedding this coming weekend. As part of the trip we decided to stop at a theme park and get a good jolt of adrenalin. I always enjoy roller coasters, so I thought I would take on a few. As [...]

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This is always a Catch-22.  Those getting started with BPM want to know about the pitfalls.  Those who have made mistakes don’t necessarily want to air their dirty laundry.  So how about this?  Tell us about the worst practices a “friend in another company” has made.  What did the “friend” do, what was the consequence? [...]

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Today there is a strong emphasis on BPM because good processes enable the people in an organization regardless of the business functional area they reside in at the moment. Not only do processes enable functional excellence while saving time and money, they can easily traverse functional silos and engage people through a repeatable and somewhat [...]

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In the BPMS, today, agility mostly appears in the ability of adjusting decision points in a fixed process usually visible through a process flow. There is more to agility than what is delivered in most of the BPMS engines today. Agility is defined as the ability to think and draw conclusions quickly to exercise nimble [...]

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Here is a guest post from our BPM Best Practices person; Elise Olding
I couldn’t help having my interest and imagination peaked yesterday when I hear the announcement Microsoft made at E3 – Electronic Entertainment Expo in LA.  http://tinyurl.com/m9qhld  In summary “a motion sensing device that allows you to control video games and Xbox 360 menus [...]

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We have made great strides in integrating data across multiple application stacks and data integration has had a great impact on giving a better picture of what’s happening in the business while being able to move and transform data amongst disparate systems. Data marts have sprung up that combine data for trending and the generation [...]

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Traditionally, people have been an afterthought in business systems and processes. In a world of standard processes and well accepted/automated best practices, this makes sense; maybe. Today, the world is changing to require evolving work patterns and the enablement of people as they encounter unique/ new conditions that require rapid response without violating governance and [...]

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