Jim Sinur

A member of the Gartner Blog Network

Jim Sinur
Research VP
2 years at Gartner
42 years IT industry

Jim Sinur is a vice president in Gartner Research after a short stint with a BPM vendor. Prior to that, Mr. Sinur was with Gartner 15 years and helped establish the BPI/BPM areas at Gartner and is considered a thought leader. His research and areas… Read Full Bio

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Setting a Foundation for BPM Extends Jump Start Benefits

by Jim Sinur  |  May 28, 2009  |  1 Comment

As many of you know, I am a fairly new painter (around six months). I was puttering around with just taking pant to canvas based on a rough idea or a picture. The results were encouraging, but I wanted more. I searched for a methodology that would give me better results. I stumbled on the idea of careful canvas preparation (creating a smooth surface) and using a foundational under painting( a grisaille) to guide the eventual outcome (see the results below). The under painting sets the values (dark and light) that influenced the final painting. There was an order of magnitude increase in the quality and detail in my resulting work. I think the same thing applies to BPM.

DSC02079 DSC02212

While one can gather in low hanging fruit and deliver impressive time and cost improvements with trying BPM in a simple and narrow mode, the true benefits come from making BPM a program and not just a project. There are some simple things to do to make this leap:

The first is finding a friendly champion who has worked with you in the past and wants to leverage BPM to make their own functional area and those functional areas with connections more effective and efficient. The next step is educating folks into the benefits and management issues surrounding BPM. The next is to select a visible and highly benefits laden processes that has a high probability of success. It will be important to develop some basic process design and operations skills before diving into a process effort. Once all the guard rails are in place, the next step is to execute incrementally and learn how to measure and manage the results and executing incremental improvements based on knowledge gleaned along the way. This will be the start of building deeper skills to take to the next level. If you wish to read more about this approach, I would recommend reading Bill Rosser’s research note entitled “The Business Process Cookbook: How to Get Real Business Benefits by Improving Your Business Processes” published on May 4th, 2009. http://my.gartner.com/portal/server.pt?open=512&objID=256&&PageID=2350940&mode=2&in_hi_userid=1671321&cached=true&resId=962324&ref=AnalystProfile

 

Well setting a foundation really helps, but if you make a mistake, you can recover. There were times when I had to correct the mistakes I made in the under painting, but overall it created a better result. I plan on using this approach consistently going forward for my “non abstract” paintings. To see the improvement, take a look at my earlier works:

http://blogs.gartner.com/jim_sinur/2009/03/18/for-those-of-you-who-are-still-suffering/

http://blogs.gartner.com/jim_sinur/2009/02/10/trees-on-my-mind/

http://blogs.gartner.com/jim_sinur/2008/12/19/happy-holidays-fantasies-and-fractals-dance-in-jims-head/

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Category: BPM Business Process Improvement Green     Tags: , ,