Comments on: Are Best Process Practices Better in Applications or Process Templates? http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/ A member of the Gartner Blog Network Fri, 20 Nov 2009 13:06:56 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Jim Sinur http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/comment-page-1/#comment-383 Jim Sinur Thu, 04 Dec 2008 01:59:48 +0000 http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/#comment-383 Scott, This is worth adding to our survey questions to get an accurate reading. Thanks Jim Scott,

This is worth adding to our survey questions to get an accurate reading. Thanks

Jim

]]> By: Scott Francis http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/comment-page-1/#comment-382 Scott Francis Thu, 04 Dec 2008 01:27:52 +0000 http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/#comment-382 I guess my point is that I still don't believe in the templates... I think the BPMS vendors are over-selling this... or the analyst community is... not sure about the chicken-and-egg aspect of this (which came first) but it is fairly self-reinforcing, though I have yet to see any statistics that are based on *customers* saying how many processes they've deployed based on templates (rather than taking vendors' word for it). I guess my point is that I still don’t believe in the templates… I think the BPMS vendors are over-selling this… or the analyst community is… not sure about the chicken-and-egg aspect of this (which came first) but it is fairly self-reinforcing, though I have yet to see any statistics that are based on *customers* saying how many processes they’ve deployed based on templates (rather than taking vendors’ word for it).

]]> By: Jim Sinur http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/comment-page-1/#comment-378 Jim Sinur Wed, 03 Dec 2008 23:09:39 +0000 http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/#comment-378 Scott, Thank you for commenting. What you propose is the common way to build processes, but it doesn't represent buying best practices for a process jump start( the context for this post). I agree that there are few large scoped templates available, but there are plenty of smaller scoped templates that have been pretty successful offerred by pure play BPMS vendors. Jim. Scott,

Thank you for commenting. What you propose is the common way to build processes, but it doesn’t represent buying best practices for a process jump start( the context for this post). I agree that there are few large scoped templates available, but there are plenty of smaller scoped templates that have been pretty successful offerred by pure play BPMS vendors.

Jim.

]]> By: Scott Francis http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/comment-page-1/#comment-376 Scott Francis Wed, 03 Dec 2008 22:52:12 +0000 http://blogs.gartner.com/jim_sinur/2008/12/03/are-best-process-practices-better-in-applications-or-process-templates/#comment-376 Jim - I would posit the third option... "bespoke development on a BPM platform". Because the choice you've presented is, in my opinion, a false choice... 1. the applications with BPM platform due out in 12 months - well, I believe in evaluating something when it actually exists. Some of these guys have a history of being late with software releases! 2. the 70% templates... I've yet to see a template that was really 70% of a process solution. I think this is one of those holy grail concepts. As far as I've seen, the templates get gutted because they don't reflect the real process, or if they do reflect the real process, there's no implementation behind the pretty diagrams, so 70% of the work is not even close to what has been done... Now, having said that - the templates might be educational. And the applications with bpm platforms - I might buy BPM from those vendors. I just think when it comes to implementation of processes, I'm going to go direct to the platforms for the next 12-24 months, and the templates are going to be nice ideas, thought provoking. And the applications are going to be too rigid for the processes we're tackling. My 2 cents... Jim -

I would posit the third option… “bespoke development on a BPM platform”. Because the choice you’ve presented is, in my opinion, a false choice…

1. the applications with BPM platform due out in 12 months – well, I believe in evaluating something when it actually exists. Some of these guys have a history of being late with software releases!

2. the 70% templates… I’ve yet to see a template that was really 70% of a process solution. I think this is one of those holy grail concepts. As far as I’ve seen, the templates get gutted because they don’t reflect the real process, or if they do reflect the real process, there’s no implementation behind the pretty diagrams, so 70% of the work is not even close to what has been done…

Now, having said that – the templates might be educational. And the applications with bpm platforms – I might buy BPM from those vendors. I just think when it comes to implementation of processes, I’m going to go direct to the platforms for the next 12-24 months, and the templates are going to be nice ideas, thought provoking. And the applications are going to be too rigid for the processes we’re tackling. My 2 cents…

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