Gartner offers a variety of services to our high technology and telecom provider (aka vendor) clients. One element of those services is called Customer Insights. We mine the data to understand end user client inquiry trends. At this point, we can analyze the data at the overall HCM level (it is very interesting to see [...]
A Small Nugget from My Client Inquiries
December 30th, 2008 · 3 Comments
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