Entries Tagged as 'community'
by Jenny Sussin | March 19, 2012 | 2 Comments
I feel like the title of “Lessons Learned” is so boring, don’t you? Instead I went “Occupy Wall Street” on you. For those who didn’t attend 360 this year, let me give you a quick recap of how days went: breakfast meeting, meeting, presentation, meeting, meeting, thinking you don’t have a meeting but you do [...]
Category: 360 customer service marketing social crm social media Tags: #gartner360, 360, communities, community, customer, customer service, customer360, garnercrm, gartnercrm, it, lessons learned, marketing, media, sales, social, social media, socialcrm, software
by Jenny Sussin | February 3, 2012 | Comments Off
For the record, I considered putting an image of guts here but I recognized it was too disgusting and couldn’t expect anyone to read the blog post with guts in their face. So you might be wondering, the guts of what? This previous week an effort on the part of myself, Michael Maoz and Adam [...]
Category: customer service marketing social crm social media Tags: 360, communities, community, crm, customer, gartner, gartnercrm, media, peer, peer-to-peer, social, social media, software