Entries Tagged as 'acquisition'
by Jenny Sussin | December 18, 2013 | Comments Off
Almost 18 months back, I wrote a blog post on the pac-manning of the social application market. The big vendors were gobbling up the small vendors and trying to outsmart their competitors. Yadda, yadda, yadda, it hasn’t stopped. And so while the mega vendors cobble together their social offerings and the entrepreneurs stay on as GMs [...]
Category: social crm social media Tags: acquisition, customer, lessons learned, shiny objects, social, social CRM, social media, socialcrm
by Jenny Sussin | May 30, 2012 | 2 Comments
Remember Pac-Man? He used to eat all of those little dots until there were none left and he could run freely? Of course there were the ghosts but sometimes Pac-Man would eat a special little dot and then he could eat the ghosts too. This is the social CRM market. In the past two weeks [...]
Category: social crm social media Uncategorized Tags: #gartner360, 360, acquisition, bazaarvoice, buddy media, consolidation, crm, customer, facebook, gartner, gartnercrm, marketing, oracle, powerreviews, salesforce, salesforce.com, scrm, social, social CRM, social media, socialcrm, vitrue