Entries Categorized as 'ecommerce'
by Jenny Sussin | May 1, 2013 | Comments Off
Some of what you can expect from this week’s Customer 360 event courtesy of yours truly and Don Scheibenreif (did I spell that right?) #gartnercrm
Category: 360 customer service ecommerce marketing social crm social media Tags: #gartner360, 360, cool, crm, customer, customer360, marketing, media, networking, scrm, socbiz, social, social CRM, social media, socialcrm, twitter
by Jenny Sussin | November 15, 2012 | 3 Comments
The holiday shopping season is upon us with Black Friday descending upon the US next week. In a blaze of glory we wake up at 4 am and run to the mall to get a discount on a TV and some sweaters at 40% off. While you develop your plan of attack, and I literally [...]
Category: ecommerce marketing product reviews social crm social media Uncategorized Tags: black friday, business, buyer beware, customer, cyber monday, deals, ecommerce, facebook, marketing, product, ratings, reviews, socbiz, social CRM, social media, socialcrm