Every marketer makes the mistake of equating activity to value at some point in their career. You know what, it’s not just marketers: it’s everyone. “You left at 5:30? I work until 10 pm every night.”
The bottom line for the 10 pm people: if I can get similar or better quality work done by 5:30, I’m not working until 10.
When I was an entry level marketer focusing on social media, I had some really strong mentors who taught me how to create content that wasn’t boring. They helped me see that even though I was marketing B2B software, I could make the content interesting versus just having the ‘talking head’ videos that we’re all too familiar with. I was proud of myself. I was getting content created with little to no-budget that was garnering an audience of hundreds, or if I was lucky it’d get thousands, and for one product line of a non-consumer brand, that level of activity around content is not something to be scoffed at.
I also had a higher-level, executive mentor. He was this really well-respected, smart, hilarious man in the company who scared the ____ out of me and everyone who worked for him or around him. (Side note: being able to make people laugh until they cry, and at the same time have them genuinely fear you, is a legitimate skill. I’m still in awe of this person as you can see.)
So one day I was working from my former company’s headquarters and he calls me over the catch up. I was so proud of the work I’d done and as I told him about the content I’d created and the low-budget with high viewership, I was sure I was impressing him. I wasn’t. Instead he hit me with some business knowledge and took me down a peg. He asked, “so how many prospects were you able to pin point?” And I said, “well, none but…” And so he asked, “were you able to close any deals as a result of this?” And I said, “No but this cost us next to nothing and has thousands of views!” And he said, “we made a video the other day for $40,000. It has 30 views, but we closed a $3 million deal as a result of it. The ‘talking head’ helped us close a deal with his company.”
Duh. Duh, duh, duh, duh, duh. When you work in the social space, you end up getting so consumed with being creative and getting ‘hits’ that you often lose track of your true business purpose: make us money or save us money, either directly or indirectly. You can literally pay for ‘activity.’ $39 will get you 5,000 views on your YouTube video thanks to Socialkik.
When you’re building your social media strategy, including your social content strategy, consider your end game and act accordingly versus 2009 Jenny.
Read Complimentary Relevant Research
Predicts 2017: Artificial Intelligence
Artificial intelligence is changing the way in which organizations innovate and communicate their processes, products and services. Practical...
View Relevant Webinars
The Mobile Scenario: Taking Mobility to the Next Level
The definition of "mobile" in the post-app era will involve new interactions such as bots and conversations, new devices such as wearables...
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.