Archives for June, 2012
by Jenny Sussin | June 25, 2012 | 1 Comment
This is a follow-on/part 2 of my previous post titled: When I first heard about Twitter, I thought… The reason I’d asked people to comment on that last post by filling in the blank was that I want them (and the other lurkers) to recognize why their colleagues/employees/boss don’t think their social strategy is brilliant. [...]
Category: customer service marketing orientation social crm social media Uncategorized Tags: business, learning, marketing, media, shiny objects, social, social CRM, social media, socialcrm, software, twitter
by Jenny Sussin | June 22, 2012 | 16 Comments
I remember the first time I heard about Twitter. It was 2008 and a new colleague had just moved over to the team I was interning for. He was tasked with teaching our team about collaboration technologies and so I humored my boss (because I was an intern and hadn’t started acting out yet) and [...]
Category: marketing social crm social media Uncategorized Tags: cool, generation y, shiny objects, social, social CRM, social media, socialcrm, twitter
