by Jenny Sussin | February 15, 2012 | 10 Comments
I want to start each post in my new “Social Network for Business: Etiquette” series with a quick one liner about why I am doing this: too many people in business (marketers, you are the #1 culprit) very obviously to users on the social networks, do not understand the medium they are working with. No [...]
Category: customer service marketing social crm social media Tags: 360, crm, gartner, gartnercrm, pinterest
by Jenny Sussin | February 3, 2012 | Comments Off
For the record, I considered putting an image of guts here but I recognized it was too disgusting and couldn’t expect anyone to read the blog post with guts in their face. So you might be wondering, the guts of what? This previous week an effort on the part of myself, Michael Maoz and Adam [...]
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Category: customer service marketing social crm social media Tags: 360, communities, community, crm, customer, gartner, gartnercrm, media, peer, peer-to-peer, social, social media, software
